CSG Systems International

  www.csgi.com
  www.csgi.com
There are newer employer reviews for CSG Systems International

 

Little information-sharing between team members and other departments. Seems to be no rhyme or reason to layoffs

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at CSG Systems International

Pros

Certain locations seem to be more protected from constant layoffs. Acceptable benefits, 401k, pay.

Cons

Good old boy network. People live in fear of losing their jobs, making staying of task difficult.

Advice to ManagementAdvice

When you acquire a company, do not try to completely alter the direction of it. That has not been successful.

Doesn't Recommend
Disapproves of CEO

56 Other Employee Reviews for CSG Systems International (View Most Recent)

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  1.  

    Very professional organisation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSG Systems International

    Pros

    Professional, supportive, friendly. Senior mgmt emphasis on strategy and how to continue the success of the company

    Cons

    Can be slow to react

    Recommends
    Approves of CEO
  2. 1 person found this helpful  

    Poor management, information sharing was non existent, expected overtime constantly, low moral by employees, cliquey.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CSG Systems International

    Pros

    Benefits were good until they started paring them down. After that, the benefits were no different or better than any other company. Recommended for anyone just starting out. Can learn about big company politics and how the game is played. Don't plan on staying long after you gain what you can. Seemed like if you can blame others for your mistakes and cover them up, you will do fine.

    Cons

    Always had to work mandatory overtime, plus overtime anyway due to so many chiefs and so few Indians. So much rework due to poor quality standards of employees. Micro management by managers who basically take up space and air in offices. Plenty of blame for who did the wrong things, but no enough praise for those that did the right things. Antiquated software from the days of First Data, new development is off course for industry standards. Big ideas but no clout in accomplishing goals for improvements and increasing profits and innovative technology. Stale environment, stagnant work force, no new ideas from management or work force. Management constantly plays favorites and uses some for tattle tales. Uneasy workplace for even honest mistakes.

    Advice to ManagementAdvice

    It's time to get rid of the drift wood sitting in the offices at CSG, not always the worker bees. Listen to those worker bees, some of them have good ideas that get ignored by incompetent management.

    Doesn't Recommend
    Disapproves of CEO
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