51 Employee Reviews (View Most Recent)

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A company that wants to be "cool" and "agile", but ends up just being another Initech.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Technical Support Analyst
Current Employee - Technical Support Analyst

I have been working at CSG Systems International

Pros

Casual work environment. Flexible on work schedules. Goal-based work attitude. The people are generally very nice to work with. The general attitude and corporate climate is positive. Most people are competent at their job. The computer policy is liberal, that is, things are not so locked-down you can't do your job. But really, the casual dress is the best thing.

Cons

Very lethargic in innovating and developing new products. Not open to new ideas and improvements in business products and processes. Close-minded. Very bureaucratic. Most of the time, it seems like ideas are solicited, but then are tossed aside due to lack of support from management.

Advice to ManagementAdvice

The senior management talks big regarding "innovation" and "performance", but is not supportive of bottom-up ideas that could save the company money and increase revenue. I would recommend supporting experimenting with alternative hardware and software systems that aren't IBM.

No opinion of CEO

Other Reviews for CSG Systems International

  1.  

    Very Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSG Systems International full-time for more than a year

    Pros

    Friendly Environment to work.. Balance work culture,, Gaining good Respect for what we worked for..

    Cons

    Couldn't find any cons about the company..

    Recommends
    Positive Outlook
  2.  

    Good for starters, flexible, good environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSG Systems International full-time for more than 3 years

    Pros

    Flexibility, good environment, good for beginners

    Cons

    Lack of learning curve and no potential for upward movement

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