CVS Caremark

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2798 Employee Reviews (View Most Recent)

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3 people found this helpful  

Worked as a pharmacy technician for 2 years

Pharmacy Technician (Former Employee)

ProsThey hold themselves to their standards and metrics very strictly. Place was always kept incredibly clean, customer service and experience was the priority along with accuracy of prescriptions. As employees we were eager to sort out insurance issues with as little hassle as possible for the customer. Decent starting pay for an entry level hourly job (lead tech is the next level up). Management seemed flexible with scheduling, working around class, other obligations.

ConsAs an employee you are just a number in many ways, especially for the regional managers and corporate. While I was working there, they changed their workflow system in a way that made it more cumbersome for employees to do the same amount of work that was done with the previous system. Yet, they expected work to be done ever faster. Customers are not expected to wait at all, despite the pharmacy staff routinely being understaffed due to high turnover and insufficient hiring. If you work in even a somewhat populated area, there will be little downtime and you will work tirelessly between their constant drive-thru, in store customers, and repetitive phone calls of customers asking if their prescriptions are ready even though they receive a text alert anyway. They waste paper like I have never seen before. The pharmacists loved doling out health advice but were themselves some of the unhealthiest people I had ever met. Don't expect much in the way of raises despite more responsibilities continually being put on you.

Advice to Senior ManagementTreat you employees better and hire more people to keep up with your volume. People aren't robots unfortunately.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Good Place to Gain Work Experience

    Anonymous Employee (Current Employee)

    I have been working at CVS Caremark part-time for more than 5 years

    Pros: Professional environment, flexible hours, good team-focused atmosphere Cons: Little to no opportunity for advancement, long hours, difficult customers Advice to Senior Management: Make employees feel like they have opportunities to advance within… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    A changing company

    Store Manager (Current Employee) Washington, DC

    I have been working at CVS Caremark full-time for more than 10 years

    Pros: Large national company with lots of potential to move up. If you're willing to… Cons: The comp[any has changed a lot. They have dramatically cut hours for… No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company… More

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