There are newer employer reviews for CVS Health

1 person found this helpful  

Great pharmacists and technicians but lack of motivation due to limited pay for such volume of work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Cert Pharmacy Technician  in  Baltimore, MD
Current Employee - Cert Pharmacy Technician in Baltimore, MD

I have been working at CVS Health part-time for more than a year

Pros

Great system
Flexible schedule
Great customers
Some opportunities

Cons

Huge volume of work for a little pay
System has flows which makes CVS employees look incompetent

Advice to ManagementAdvice

Motivating employees to provide best customer skills by offering competitive pays and recognition.
While we are given appreciative tokens of oranges on New Years for our high SSS scores, our bills pile up and hours are cut. The system has flows in PCQ where it doesnt recognize comments made by previous techs about customer's preference of call and cant recognize new rxs for same meds (if called about more refills). Advice to management skills: recognize individuals that drive company's success and make hard choice of employing competitive technicians to benefit the company, instead of amateurs. With any knowledgeable tech who will provide quality service and make change in SSS scores a competitive salary should be offered.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

3023 Other Employee Reviews for CVS Health (View Most Recent)

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  1. 2 people found this helpful  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources Specialist  in  Bessemer, AL
    Former Employee - Human Resources Specialist in Bessemer, AL

    I worked at CVS Health full-time for more than a year

    Pros

    Great Managment team. Workforce staff was always friendly and easy to work with.

    Cons

    Sometimes you may have to work longs hours but not often.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    A great first job, but a learning experience in a lot of wrong ways.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Photo Lab Technician  in  New York, NY
    Current Employee - Photo Lab Technician in New York, NY

    I have been working at CVS Health part-time for more than a year

    Pros

    Flexible hours; convenient locations; no experience in retail or related fields needed to be interviewed or hired; they look to hire a very diverse staff of people in age, race, gender identity, sexual orientation, etc.; good employee discount on merchandise

    Cons

    Poor salary; poor benefits; disorganized management; internal theft a huge issue at my particular location and was never really addressed in a way that punished those responsible (always punished or somehow greatly inconvenienced entire staff); huge disconnect between cashiers, those on the floor, those in pharmacy, and those in photo, so customers would get bounced around to various employees for help.

    Advice to ManagementAdvice

    Don't promote people who are incompetent because you think it will improve retention. Even if you think folks are overqualified and might leave, give them the opportunity to grow in the position. They may leave, but they'll certainly quit if they're not stimulated.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for CVS Health

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