CVS Health

  www.cvshealth.com
  www.cvshealth.com
There are newer employer reviews for CVS Health

1 person found this helpful  

Great pharmacists and technicians but lack of motivation due to limited pay for such volume of work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Cert Pharmacy Technician in Baltimore, MD
Current Employee - Cert Pharmacy Technician in Baltimore, MD

I have been working at CVS Health part-time (more than an year)

Pros

Great system
Flexible schedule
Great customers
Some opportunities

Cons

Huge volume of work for a little pay
System has flows which makes CVS employees look incompetent

Advice to ManagementAdvice

Motivating employees to provide best customer skills by offering competitive pays and recognition.
While we are given appreciative tokens of oranges on New Years for our high SSS scores, our bills pile up and hours are cut. The system has flows in PCQ where it doesnt recognize comments made by previous techs about customer's preference of call and cant recognize new rxs for same meds (if called about more refills). Advice to management skills: recognize individuals that drive company's success and make hard choice of employing competitive technicians to benefit the company, instead of amateurs. With any knowledgeable tech who will provide quality service and make change in SSS scores a competitive salary should be offered.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

3331 Other Employee Reviews for CVS Health (View Most Recent)

Sort: Rating Date
  1.  

    A great first job, but a learning experience in a lot of wrong ways.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Photo Lab Technician in New York, NY
    Current Employee - Photo Lab Technician in New York, NY

    I have been working at CVS Health part-time (more than an year)

    Pros

    Flexible hours; convenient locations; no experience in retail or related fields needed to be interviewed or hired; they look to hire a very diverse staff of people in age, race, gender identity, sexual orientation, etc.; good employee discount on merchandise

    Cons

    Poor salary; poor benefits; disorganized management; internal theft a huge issue at my particular location and was never really addressed in a way that punished those responsible (always punished or somehow greatly inconvenienced entire staff); huge disconnect between cashiers, those on the floor, those in pharmacy, and those in photo, so customers would get bounced around to various employees for help.

    Advice to ManagementAdvice

    Don't promote people who are incompetent because you think it will improve retention. Even if you think folks are overqualified and might leave, give them the opportunity to grow in the position. They may leave, but they'll certainly quit if they're not stimulated.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    management does not exploit the potential of their team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Phatmacy Technician in Edison, NJ
    Current Employee - Lead Phatmacy Technician in Edison, NJ

    I have been working at CVS Health full-time (more than 3 years)

    Pros

    i got to learn a lot from this job

    Cons

    very low salary and no oppurtunity for growth

    Advice to ManagementAdvice

    must use your employees strengths. very little or no growth opputtunities

    Recommends
    Positive Outlook
    Disapproves of CEO
There are newer employer reviews for CVS Health

Work at CVS Health? Share Your Experiences

CVS Health

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.