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Helpful (7)

Great for first time retail experience, not for long term career.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Shift Supervisor in New York, NY
Former Employee - Shift Supervisor in New York, NY

I worked at CVS Health full-time (More than 3 years)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

- Decent health benefits.
- 30% off CVS brands and 20% off everything else (excludes prescriptions, gift cards, etc.)
- Vacations are given as long as you request +2 weeks before.
- Learn general basics of retail.
- Overtime is rarely given unless you are worth the pay/work to help out another store.

Cons

If you're looking for growth within a company, this is not for you.

- Tasking wise, the titles that go from cashier, photo tech, head cashier, to shift supervisor are all basically the same. Only difference is you'll either have to do photo and/or be the key holding ALONG with doing all the tasks everyone else has to do.
(Tip: Don't offer to do truck or photo unless you enjoy it or else you'll be stuck in those positions forever. You won't get brownie points for sucking up, you'll just be making yourself miserable.)

- Photo and beauty departments are falling apart. Both departments in every store have no direct report above them since they were all let go nationwide in the past couple of years. Therefore their direct report are the assistant/store manager and district manager, except the district managers are usually too "busy" in their corporate office having absolutely NO perception of time for the tasks given. Basically just like every other corporation, there's always that one person above you who has no idea what they're talking about because they've never done it themselves to know what it is that you do.

- Pay is awful. Cashiers get paid from a range of $7.50-10 (no different from any retail company). However, Photo and Shift supervisors get paid from a range of $9-13? A little ridiculous when shift supervisors will get paid only a few dollars more to do push, cycle counts, pull truck, ring, customer service, photo, AND open/close the store as manager on duty while your assistant manager may do the same along with damage/product withdrawals and payroll except they get paid 2 or 3 times amount. Especially now that assistant manager are no longer salary (changed to hourly due to a lawsuit), and they are just bringing home the bacon working 45 hours per week and getting that extra +5 hr overtime plus extra if they decide to stay later the last day.

Problem is CVS would rather rotate incompetent employees for $8.00 every once in a while instead of paying a competent worker that would stay much longer and do a lot more work. I understand it's all about profit, sales, and customer service...but good luck being successful in all three categories when you have unqualified workers while getting rid of the good ones.

Advice to Management

An employee like myself would've stayed if there was any growth within the company. However hiring external new college graduates who have no experience that run around like a chicken with their head cut off is not worth it. You pay them +35k salary and while they rake in the money, they'll leave for another company that pays more. Learn from consistent errors such as this one.

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  1. Helpful (3)

    Great benefits......constant change.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Ladera Ranch, CA
    Current Employee - Assistant Store Manager in Ladera Ranch, CA

    I have been working at CVS Health full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The benefits are good. The employee discount is good. Holiday compensation is fair.

    Cons

    Corporate office constantly reduces hours while increasing expectations of budget and increasing workloads.

    Advice to Management

    My work load has doubled in the last year. Yet I have fewer hours to work with and I was rewarded with a 2% raise after exceeding all expectations.


  2. Helpful (2)

    great company to work for...needs more input from store managers since they have the pulse of the customers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Houston, TX
    Former Employee - Store Manager in Houston, TX

    I worked at CVS Health full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    friendly managers and associates.. Teamwork is evident between managers and associates...training is excellent....most managers are promoted from within...people can move up rapidly in the company

    Cons

    poor DM leadership....Store managers are treated poorly ....communication between dm and sm should be more open....need more staff

    Advice to Management

    HAVE STORE MANAGEMENT MEETINGS EACH MONTH OR AT MINIMUM , QUARTERLY


There are newer employer reviews for CVS Health
There are newer employer reviews for CVS Health

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