There are newer employer reviews for CVS Health
There are newer employer reviews for CVS Health

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Nice job if you're desperate

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Shift Supervisor
Former Employee - Shift Supervisor

I worked at CVS Health full-time (More than 3 years)

Doesn't Recommend
Neutral Outlook
Disapproves of CEO
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

Pros

They have decent benefits I suppose.

Cons

This company doesn't care about it's employees and they're very unethical. Just an example...I was a supervisor and my store manager got yelled at by corporate when she referred to an employee as a great worker and had also told the employee personally. Corporate said that you are to NEVER praise an employee on a job well done because that might make the employee feel more valuable and they might ask for a raise. I have several more. I despise this company!

Advice to Management

Don't just pretend to care! Value the employees!

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  1. Diminishing returns

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at CVS Health full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Although everything is a moving target in corporate America, CVS in general invests the physical and marketing capital to aid in success. They compensate at a slightly above average rate. As a company they are committed to employee engagement, diversity, and community involvement. But,................

    Cons

    Like most companies in America today costs must be controlled especially in retail (it is not a high value added industry). To compete you must offer increasing value and service. The only way to do it is to always review your products/services and stay ahead of your competition in perceived value to the customer.
    CVS has done that but to control costs and increase profits and shareholder value it has had (as so many other companies) to cut payroll expense. Any one can do this, and they have quite noticeably. Who makes up the difference the "exempt" employees.
    I have worked in several "Darwinian" retail environments. The successful payroll cutters do so with a well thought out plan. They cut incrementally and over time, they constantly review processes and marketing to refine the goods and services they offer and how the are provided so that capable people can accomplish this goal profitably. CVS seems to do none of this or just pays lip service to the concept. Any company that seems to live and die by the phrase "it is what it is" will eventually become the retail equivalent of Grants, Woolworths, etc.
    Managers (who are very hard working, capable, intelligent, and loyal) work very hard with staffs (that by the rate the are compensated at are not as capable as the people they work for) that try their best but can not achieve every mandate required by policy, sales and service goals, loss prevention and "WorkLoad Manager". Believe me it is common for very dedicated people to take short cuts to achieve success and still have a "life outside of CVS".
    Diversity of all kinds is embraced as long as you are the "right" age. Any Store Managers promoted to DM after 40, any DMs promoted to RM after 50 if so then they are the exception not the rule.

    Advice to Management

    CVS is blessed with many very dedicated and loyal "front-line" store mangers. They should listen to them on process improvement. They have a large corporate office and field management team each contributes to company success at a high level. But, some one needs to step back and look at every well thought out and necessary "task, policy, procedure, or method" and quantify how they fit into the operational "whole". They need to see what can be realistically integrated into daily, weekly, and monthly tasks to get the most "bang" for the payroll "buck". This will allow capable store managers to spend more time doing what they do best merchandise for sales & gross profit while creating a first (maybe world) class customer service environment where employees are really "engaged"


  2. Pharmacy Technician

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pharmacy Technician
    Former Employee - Pharmacy Technician

    I worked at CVS Health part-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    +Best paid low-level retail position
    +Work with a small team, not assigned random tasks (e.g. cleaning, shelf sorting)

    Cons

    -Late nights, work until closing (9~10 pm)
    -Hard to advance, can only really move into lead pharm tech position for another dollar and change an hour, can't become management.

    Advice to Management

    Increase pay maybe? Or perhaps vary up pharm tech with normal work so advancement is possible.


There are newer employer reviews for CVS Health
There are newer employer reviews for CVS Health

See Most Recent

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