There are newer employer reviews for CVS Health
There are newer employer reviews for CVS Health

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Your experience will depend a lot on your store manager and the team they have built.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Union, OH
Former Employee - Customer Service Representative in Union, OH

I worked at CVS Health part-time (More than a year)

Recommends
Positive Outlook
No opinion of CEO
Recommends
Positive Outlook
No opinion of CEO

Pros

Ability to pick up hours at other CVS stores. Good employee discount and discount Rx program. Likes to promote within and has multiple growth opportunities including a management track program. Easy to network and meet new people within the company.

Cons

Some stores are unionized but the union isn't that strong.

Advice to Management

District Managers should be more visible and willing to engage front line staff.

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  1. Full of opportunities for advancement if you know the right people.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor B in Cleveland, OH
    Current Employee - Shift Supervisor B in Cleveland, OH

    I have been working at CVS Health part-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Managers are driven for excellence which trickles down to store level operations.

    Cons

    Lots of red tape on how things can and should get done which usually leaves work incomplete or unsatisfactory.

    Advice to Management

    Employee accountability should be a priority, especially in Union stores.


  2. Helpful (1)

    Below-average IT shop following the CVS merger

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - IT, Server Team in Scottsdale, AZ
    Former Contractor - IT, Server Team in Scottsdale, AZ

    I worked at CVS Health as a contractor (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    - Decent location - Nice building/cafeteria - There are a few sharp, extremely intelligent people working here - Company spends tons of money on speed and reliability within its IT infrastructure

    Cons

    I worked here in 2011. Wow. Easily the worst morale of any company I've worked for in the Valley - and that speaks volumes considering my tenure at AmEx and Apollo. The older employees all said it was great before Caremark and acceptable until CVS. I've never worked at any company where 1:30 on a Friday afternoon meant a mass exodus for the door, although I suspect this was due to workflow given by Woonsocket which was 2/3 hours ahead of Arizona time. Not ironically, I felt like there was a wall of communications between the East Coast and Scottsdale, where emails commonly went unanswered and IT policy was improperly dictated from CVS. Senior and middle management are mostly clueless. Why are there so many directors and managers? I overheard a middle manager scream at one of his underlings within earshot of 20 employees. Which is odd considering it what was essentially a trivial problem. I'd hate to hear the conversation if something really went wrong with Windows server operations (and I'm sure it did). Open parking spaces got really thin by the time I left, as was space inside. The building and location are both nice. But I can't get over the general unfriendliness here, just quite a few nasty people. And the scenery is not very good, either, which is strange considering it's in Scottsdale. I noticed it's very difficult for full-time employees to get fired, which is shocking considering that AZ is a right-to-work state.

    Advice to Management

    Good luck - your best people will eventually leave because of your incompetence.


There are newer employer reviews for CVS Health
There are newer employer reviews for CVS Health

See Most Recent

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