There are newer employer reviews for CVS Health
There are newer employer reviews for CVS Health

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Helpful (3)

Worked as a pharmacy technician for 2 years

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Pharmacy Technician
Former Employee - Pharmacy Technician

I worked at CVS Health part-time (More than a year)

Doesn't Recommend
Positive Outlook
No opinion of CEO
Doesn't Recommend
Positive Outlook
No opinion of CEO

Pros

They hold themselves to their standards and metrics very strictly. Place was always kept incredibly clean, customer service and experience was the priority along with accuracy of prescriptions. As employees we were eager to sort out insurance issues with as little hassle as possible for the customer. Decent starting pay for an entry level hourly job (lead tech is the next level up). Management seemed flexible with scheduling, working around class, other obligations.

Cons

As an employee you are just a number in many ways, especially for the regional managers and corporate. While I was working there, they changed their workflow system in a way that made it more cumbersome for employees to do the same amount of work that was done with the previous system. Yet, they expected work to be done ever faster. Customers are not expected to wait at all, despite the pharmacy staff routinely being understaffed due to high turnover and insufficient hiring. If you work in even a somewhat populated area, there will be little downtime and you will work tirelessly between their constant drive-thru, in store customers, and repetitive phone calls of customers asking if their prescriptions are ready even though they receive a text alert anyway. They waste paper like I have never seen before. The pharmacists loved doling out health advice but were themselves some of the unhealthiest people I had ever met. Don't expect much in the way of raises despite more responsibilities continually being put on you.

Advice to Management

Treat you employees better and hire more people to keep up with your volume. People aren't robots unfortunately.

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  1. Helpful (1)

    Good Place to Gain Work Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CVS Health part-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Professional environment, flexible hours, good team-focused atmosphere

    Cons

    Little to no opportunity for advancement, long hours, difficult customers

    Advice to Management

    Make employees feel like they have opportunities to advance within the organization

  2. It was a great high school job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service in New York, NY
    Former Employee - Customer Service in New York, NY

    I worked at CVS Health part-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    -making friends
    -mindless work
    -time went by fast
    -good pay for a high schooler
    -plan schedule

    Cons

    -boring
    -late hours
    -no growth in the company unless you want to be a manager for the rest of your life

There are newer employer reviews for CVS Health
There are newer employer reviews for CVS Health

See Most Recent

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