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Helpful (9)

Rewarding in growth opportunities, terrible in pay and employee relations.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Store Manager
Former Employee - Store Manager

I worked at CVS Health full-time (More than 8 years)

Doesn't Recommend
Positive Outlook
Approves of CEO
Doesn't Recommend
Positive Outlook
Approves of CEO

Pros

- There was so much opportunity and room for growth at CVS. I started there as a cashier and ended as a store manager, if you want it CVS is more than happy to give it to you.
- Plenty of open opportunities in front store, pharmacy and corporate allowing a lot of freedom to move and experience the company as a whole.
- In the last several years I worked there they really changed and only promoted to higher positions from within the company. At one point they would just hire managers off the street and pay them insanely more than the other managers who had worked there for years.
- VERY flexible with hours, more so than any other employer I have ever heard of
- They take the 40 hour work week (except for store managers and up) very seriously and are always making sure that employees are receiving their breaks
- It seems obvious with CVS being a PBM but the benefits for full-time employees were fantastic.
- Always developing and implementing new systems that have a competitive edge over competitors.

Cons

- Pay Pay Pay! They expect you to start your cashiers out at Minimum wage! and once they screw you in the beginning there is no rescue! The yearly increases are PATHETIC (2%)!! the only real way to get any extra is to get promoted (6%) and even then they'll try to screw you out of pay. When you hit store management they try to screw you again and use your bonus (which isn't guaranteed) as a reason to offer you lower salary. I get that its a decision from MUCH higher up the ladder than retail management but they expect people to work hard and living/breath CVS while paying them total crap compared to other places which have you do less for more.
- They don't really give a crap about how their employees feel about working there. They set up a good front with the yearly employee satisfaction survey and they do indeed implement new programs each year based on the results (which are available to ALL employees). Somehow they fail every year to address the real issues with working there, the SAME 3 or 4 questions have been the worst rated questions for YEARS and NOTHING has been done to address them. Instead they try to distract you with stupid things like letting staff decorate their break rooms and new helpful system on the Telxons for doing tedious tasks like push. Your voices are being heard, corporate just has selective hearing.
- Every try to cram 10 pounds of crap into a 2 pound bag? CVS does every day. Unless your store is bringing in SERIOUS cash flow you get the joyous status of "minimum hours store" (which is almost everybody). Unless you have an all star staff (good luck getting that with the pay rates they allow) you're pretty much going to spend 50 hours a week or more at your store to get everything done on time and properly, oh and you're only going to get paid for 45 of those hours... ever. If I got paid for the hours I was expected to work over 45 in all my time as a store manager that job would be totally worth it.
- Corporate will make all sorts of promises to you to get you to something undesirable. Word of advice, get that crap in writing and signed by you both. Corporate has to be the most epic liar I have ever known and if you don't have that written proof they are going to turn around and slap you in the face with it.
- Think long and hard before taking on any kind of real challenge. Once you accept it, you're stuck there. If you lose the challenge you lose your job. As I said before make sure you have a written and signed plan of action for such an instance. After 9 years of loyal and dedicated service to CVS and proven ability to successfully manage stores and people they were just fine to throw me out after not being able to recover a store which would have been better off being burned and rebuilt.

Advice to Management

- Don't make promises you can't deliver on.
- If you put someone into a position who isn't ready because none of the other people who work for you are willing to do it don't act shocked when it doesn't work out as expected.
- Don't let great long time employees go because of your failure to properly manage your people and business.
- Watch the favoritism. I was lucky to always be on the favorite side but watching the way some of the less fortunate managers were treated was bad many times.

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  1. CVS IT for IT - run, don't walk

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor in Woonsocket, RI
    Current Contractor - Anonymous Contractor in Woonsocket, RI

    I have been working at CVS Health as a contractor (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Couple of decent people. Total lack of urgency. If you are a CVS employee, expect to be waiting in line at 4:30 to walk out of the office, regardless of what's happening.

    Cons

    Total reliance on outside vendors. The 1st priority of all employees is to CYA, and everything is left to vendors, including all accountability and responsibility. Zero management of vendors. Complete lack of change management; incoherent policies and procedures that deliver nothing but unnecessary overhead to any effort. Zero ownership of anything from either the business or IT - just a lot of blank stares, shrugged shoulders and whining about what contractors did wrong.

    Advice to Management

    less focus on making sure employees know what things will detract from their bonus, and more focus on actually delivering useful capabilities.


  2. Not a very good experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CVS Health (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    So far I have not seen any pros

    Cons

    Management has a do as I say attitude not as I do. They have managers that look at how to get around the lp audits.

    Advice to Management

    Look at all the paperwork you make us fill out and all the reports we have to keep the answers are in the stupid reports!


There are newer employer reviews for CVS Health
There are newer employer reviews for CVS Health

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