There are newer employer reviews for Cablevision Systems

1 person found this helpful

Atmosphere is ok, compensation could be much better

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee in Bronx, NY
Current Employee - Anonymous Employee in Bronx, NY

I have been working at Cablevision Systems

Pros

great benefits package, plenty of time off, although sometimes it means not getting paid for the day

Cons

compensation is very low compared to other companies, wages become stagnant after a few years and growth within the company is hard.

Advice to ManagementAdvice

Compensation for ASRs is low considering the fact we're responsible for troubleshooting Broadband service, VoIP service, Cable TV, general customer service inquiries, and handle the same for Business class customers as well. The additional work load is not a problem the low compensation is the issue.

Recommends
Disapproves of CEO
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  1. 1 person found this helpful

    Enjoyed the people, not the work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Bronx, NY
    Former Employee - Anonymous Employee in Bronx, NY

    I worked at Cablevision Systems

    Pros

    Top Benefits packages- healthcare, dental, vision
    Retirement packages- 401k and Pension Plan

    Cons

    Very market oriented work environment, no real loyalty to workers

    Advice to ManagementAdvice

    A group compensation plan would eliminate many of the problems their sales departments have.

    No opinion of CEO
  2. 2 people found this helpful

    Great employees, good benefits, very ineffective management team!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Call Center Supervisor in Stratford, CT
    Former Employee - Call Center Supervisor in Stratford, CT

    I worked at Cablevision Systems

    Pros

    Founder & chairman, Charles Dolan has always been a 'silent mentor' to me. His wisdom, tenacity and financial agility are positive attributes that guided him in creating a successful company. Excellent benefits

    Cons

    TERRIBLE MANAGEMENT - VPs to managers, who for the most part have no clue as to how to effectively manage the greatest asset (their employees) any company will ever have! Its a shame that the company invest so much in providing leadership seminars etc in an effort to develop its people BUT there is NO ACCOUNTABILITY. Managers do not know how to lead and supervisors have no positive role models so its a game of blind leading blind. This results in very poor employee relationships because managers etc know how to 'add' the numbers but not what they really mean in terms of relationship building, employee job satisfaction/motivation and effective stakeholder- management

    Advice to ManagementAdvice

    Advice to Mr Dolan and his TMT (top management team). Organizations now have to compete in a global economy which comprises of a multi-generational & diverse set of employees. Even though your call centers and other primary contact employees are in a closed system, it is critical to have managers and other leaders who can effectively manage the people. 'You' taught me long ago in one of my first leadership seminars to 'manage the behaviors that drive the numbers' BUT the mgt team at the CT location does the opposite...please listen to your employees and rebuild the legacy created by Mr Dolan Sr.

    Doesn't Recommend
    No opinion of CEO
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