There are newer employer reviews for Cablevision Systems
There are newer employer reviews for Cablevision Systems

See Most Recent

Life as a Cablevision Tech

Current Employee - Cable Technician in Wappingers Falls, NY
Current Employee - Cable Technician in Wappingers Falls, NY

I have been working at Cablevision Systems full-time (More than 8 years)

Pros

The companies benefits are good and the work load is rarely overwhelming. Everything is provided to you. The pay really isn't that bad

Cons

Its hard to advance in your career. Most supervisors make less than some technicians because the pay rate changes from a hourly pay rate to an annual salary so theres not much to look forward to while working in the field.

Advice to Management

Offer us the ability to learn more about different departments so that we can all advance in our careers. Hire based on knowledge not salary.

0 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  1. Helpful (2)

    Hard Core Call Center Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Piscataway, NJ
    Former Employee - Inside Sales Representative in Piscataway, NJ

    I worked at Cablevision Systems full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good health insurance
    Free or Discounted cable TV.

    Cons

    Your only allowed to go the the bathroom 3 times a day (I actually saved the email).
    We are instructed to sell everyone everything (DVR, GOLD, IN DEMAND) no matter what they ask for and do a real quick summation so the customer doesn't catch it.
    System is complicated and loaded with errors and roadblocks.
    The wrong calls are constantly routed to sales counting against our performance.
    If you make the slightest error in entering the order the sale is taken away from you.
    Two months of training on broken computers and inaccurate systems
    You do not have a job until you pass the two months of training.
    Trainees are constantly fired if they do bad on one test.
    Supervisors sometimes disappear and when they are there aren't always helpful.
    Starting hours are 3pm to Midnight (no exceptions).
    Commission is not really commission. Its a 5 level bonus systems that will always favor the more experienced workers.

    Advice to Management

    Stop using the excuse "IT'S A CALL CENTER" in order to treat people like slaves.
    Get a better, faster system to help us help the customers faster.
    How dare you have trainers who announce after training starts that 'YOU ALL DON'T HAVE JOBS YET, I HAVE A JOB"


  2. Helpful (2)

    Need to review

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bronx, NY
    Current Employee - Anonymous Employee in Bronx, NY

    I have been working at Cablevision Systems

    Approves of CEO
    Approves of CEO

    Pros

    The benefits package is amazing

    Cons

    If someone isn't bilingual there may be a "Glass Ceiling"

    Advice to Management

    Treat customer service reps better.


There are newer employer reviews for Cablevision Systems
There are newer employer reviews for Cablevision Systems

See Most Recent

Work at Cablevision Systems? Share Your Experiences

Cablevision Systems

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.