There are newer employer reviews for Cablevision Systems

n/a

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative II in Newark, NJ
Current Employee - Customer Service Representative II in Newark, NJ

I have been working at Cablevision Systems (more than 5 years)

Pros

Has good benefits. Free cable services

Cons

learn to stand by their representatives choices. Their customers are rude and treat you like crap.

Advice to ManagementAdvice

learn how to deal with their representatives in a professional manner.

reviews filtered by
  • Any Location
  • Any Job Title
  1. 2 people found this helpful

    Upper Management - Greedy, Crooked and Deceiptful I give Dolan a 1 percent approval rating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retention Specialist in Piscataway, NJ
    Former Employee - Retention Specialist in Piscataway, NJ

    I worked at Cablevision Systems full-time (more than 8 years)

    Pros

    Benefits - Healthcare/401k and pension plan and that's about it.

    Cons

    Too much to list. It's a call center environment, turn over rate is extremely high, the call center environment is extremely micro-managed. If you're a good employee and you're nearing 10 years tenure, they'll look for every way they can to get rid of you. I worked there 9+ years , and it happened to me and MANY MANY other employee's before me. They even denied us our unemployment, we had to fight for that too. I fought and won !!!!!! They wouldn't let us have a union - another reason I probably got fired. I was a very good loyal employee, they abused me.

    Advice to ManagementAdvice

    Advice to Mr Dolan and upper management - you all need to get off your high horse - quit being so damned greedy.....give the employee's a good raise and give them "job security" . You took people that were good reliable workers and destroyed their lives. And quit flying your damned helicopter to work !

    Doesn't Recommend
    Disapproves of CEO
  2. 1 person found this helpful

    Network Management IT

    Former Contractor - QA Analyst in Bethpage, NY
    Former Contractor - QA Analyst in Bethpage, NY

    I worked at Cablevision Systems as a contractor (more than a year)

    Pros

    BAs, Developers and QA are professional and talented.

    Cons

    Unit testing does not seem to be a part of the process. It is rare for basic functionality to work the first time the code is deployed to QA.

    Advice to ManagementAdvice

    The development test environment should be maintained.

    Recommends
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Cablevision Systems

Work at Cablevision Systems? Share Your Experiences

Cablevision Systems

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.