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Harrah's has been great, and will be great again once the economy turns around. Just hang in there!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Manager in Bossier City, LA
Current Employee - Manager in Bossier City, LA

I have been working at Caesars Entertainment

Pros

While career advancement has slowed with the economy, I know this company will be back on top when the economy turns around. Harrah's has always had a reputation for promoting from within and we have so many opportunities to transfer around the same property or around the world. I've fully utilized the easy transfers to gain experience.

Cons

It's a BIG company and that always has its downsides. Decisions are made in Las Vegas and put down to all the properties. Sometimes what is best for Vegas or Corporate is not best for the individual property. This is not a family owned or small company, so you don't always see the logic in decisions. You have to remind yourself that your part of something bigger and there is more to the company than just you and your peers, you have thousands of peers all over the world. Lately, "the professor", has started to value degrees over education AND experience. If you have never worked the casino floor, it's hard to understand the customers and employees. We are a 24 hour operation and our manament team needs to remember that. Titles don't make you "smarter" or "better" than a front-line employee. Respect your team and see how the property could still bank!

Advice to ManagementAdvice

John Payne and Gary Loveman should take a long hard look at the decisions being made by the leadership team in Bossier City. I doubt they really know what is going on and what is being hidden from them.

Get back to experience and education. YOu can't learn everything you need to know at Harvard or any of the other schools that are on "the list'.

Recommends
No opinion of CEO

366 Other Employee Reviews for Caesars Entertainment (View Most Recent)

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  1.  

    Harrah's come hungry leave happy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Server in Atlantic City, NJ
    Current Employee - Server in Atlantic City, NJ

    I have been working at Caesars Entertainment

    Pros

    Up until the economy took a dive Harrahs has been an amazing place to work. They really do take care of their employees. Between the free cafeteria and the full paid into benefit program they offer, its no wonder the casino and more specifically Harrahs is the number one employer for people in south Jersey.

    They offer many opportunities to provide feedback to upper management through different quarterly company wide surveys that are actually reviewed. They offer a week long training program to get you acclamated to the Harrah's environment. Overall, Harrah's offers many more perks than most of the casinos in Atlantic City.

    Cons

    Middle management is for the most part completely inept when it comes to managing. They have very poor organizational skills.

    Advice to ManagementAdvice

    Place secret customers in some of the departments and keep a close eye on how the management treats their employees. There is some workplace animosity because some middle management do not respect the poeople they have working for them.

    Recommends
    Approves of CEO
  2.  

    Fun, Family Work Culture No More...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Marketing Analyst in Joliet, IL
    Former Employee - Marketing Analyst in Joliet, IL

    I worked at Caesars Entertainment

    Pros

    Harrah's has locations across the country and has the ability of being a launching pad for those who are fortunate to learn the business. They appreciate loyalty and hard-work, having many employees who began as dealers or restaurant staff who worked their way up into management. Despite the reputation of the industry, this location prides itself on being about family/work/life balance and provides support and flexibility for those who have families.

    Cons

    I began working at Harrah's just before business started to dip with first the smoking ban and later the economic downturn. The environment initially felt like a cohesive team, but soon felt like a sinking ship with each man fighting for themselves. Suddenly, senior management employees who had been with the company for years were retiring or going to competitors. It wasn't before long that HR seemed to be on a mission to eliminate dead weight, often looking for any minor mistake to give reason for termination - surely to avoid paying severence. There seemed to be too much middle management and some of that has been reduced with the RIF, but not all.

    Advice to ManagementAdvice

    It goes without saying that these are tough times for the casino industry, as it is for many others, but Harrah's has done a lousy job communicating the severity of the situation without inciting fear and chaos. For a property that prides itself on its culture, the company and this location, specifically, has let employees down. HR has become a joke and one cannot disclose concerns about the conditions of their employment to anyone there as confidentiality does not exist. Employees cannot feel safe in their jobs when they do not get straight forward information from senior management, cannot approach their direct manager for fear of reprimand or losing their job, nor can they turn to HR.

    Doesn't Recommend
    No opinion of CEO
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