There are newer employer reviews for Caffè Nero
There are newer employer reviews for Caffè Nero

See Most Recent

Helpful (1)

Caffe Nero - Head Office

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in London, England (UK)
Current Employee - Anonymous Employee in London, England (UK)

I have been working at Caffè Nero

Recommends
Approves of CEO
Recommends
Approves of CEO

Pros

Great atmosphere and really nice people (I mean really, really nice people)
Cool offices
Open communication about what's going on
And really nice people (I mention it again because they are really nice)

Cons

Management team too controlling and don't allow any autonomy
Pay and benefits not competitive
Senior management don't always walk the talk of the values and culture

Advice to Management

Give a little freedom and autonomy and it will benefit the business

0 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  1. Helpful (2)

    Good place to work if you don't mind repetition.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Caffè Nero

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Easy progression to management.
    Flexible working hours.
    27 days holiday.
    Face to face with customers.
    Good communities can be built around a store.

    Cons

    Repetition, even as a manager you will have the same routine everyday. Every few months you will go through the nightmare of recruiting when half your team leave for better pay and less running around.
    Pay; for the amount of running around a person does throughout the day you get paid less than those in retail who stand behind a till or stack shelves.
    Cuts in hours; every week pressure is put on the manager to cut the amount of hours they give to staff. This means that when a store is busy it is not clean or well stocked and staff are exhausted.

    Advice to Management

    In order to be the best you need to provide your staff with the hours and cross overs that will have every caffe running perfectly rather than constantly cutting hours. This cut in hours means caffe's will become understocked, dirty and eventually under staffed.


  2. Shift Leader

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Leader in Belfast, Northern Ireland (UK)
    Former Employee - Shift Leader in Belfast, Northern Ireland (UK)

    I worked at Caffè Nero

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great craic with team and some customers. Can have lots of fun on a shift depending on who you work with. Easy progression but not a lot of reasons to move up.

    Cons

    Rubbish pay. Rubbish hours, regularly doing 12 hour shifts. No real benefits bar discount card. Lots of work and stress for not a great wage. Constantly come home stressed and stinking of coffee, not to mention covered in the stuff.

    Advice to Management

    Treat your staff better. Happy staff means happy customers. Pay them better and stop making people close with a few staff as possible.


There are newer employer reviews for Caffè Nero
There are newer employer reviews for Caffè Nero

See Most Recent

Work at Caffè Nero? Share Your Experiences

Caffè Nero

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.