California Casualty

  www.calcas.com
  www.calcas.com
There are newer employer reviews for California Casualty

1 person found this helpful  

Management Needs Improvement

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Claims Adjuster
Current Employee - Claims Adjuster

I have been working at California Casualty

Pros

Casual work environment
Ethical procedures
Able to work half days and be paid for full if you are sick

Cons

Poor management
Favoritisim
Lack of leadership
Expectations are unrealistic
Lack of written policy and procedure, they seem to make it up as they go at times. Very confusing.
Poor benefits

Advice to ManagementAdvice

Please listen to your employees, they are the ones doing the job, and they just might know what they are talking about.
Just because someone is in a management position does not give them the right to berate and harass employees. Please put an end to this and hire mangagers who can lead and motivate the employees. As well as managers who can answer the questions asked.
If you have happy employees you will have a happy employer.

Disapproves of CEO

43 Other Employee Reviews for California Casualty (View Most Recent)

Sort: Rating Date
  1. 1 person found this helpful  

    Proven to not be your typical call center - time and time again!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Team Manager in Colorado Springs, CO
    Current Employee - Customer Service Team Manager in Colorado Springs, CO

    I have been working at California Casualty full-time (more than 3 years)

    Pros

    Work/life balance is a hot topic now amongst the workforce. This is just one of the advantages of working for Cal Cas. The work week is 37.5 hours and we are closed most major Holidays. There are lots of tenured employees; the average tenure of a customer service representative is a little over 15 years. To some, this may be seen as a limit of growth opportunity. However, as long as you have a solid development plan in place and a good foundation; when an opportunity becomes available you can secure it as long as you don't let it pass you by. There is truly a family atmosphere amongst everyone; we all care for one another on a professional and personal level! Our customer base is also one built amongst professionals so that leads to a better customer experience for all!

    If you are looking for a positive, significant & rewarding change in your career life - then check out Cal Cas! This will be the best decision of your professional path and growth!

    Cons

    I do not have any!

    Advice to ManagementAdvice

    Let's open an office on the East Coast!!!

    Recommends
    Positive Outlook
    Approves of CEO

    California Casualty Response

    Oct 29, 2014Executive Vice President Sales, Marketing & Service

    Thank you very much for taking the time to write such a complimentary review of California Casualty! We appreciate you and value our employees as much as our customers, so it’s nice to hear that you ... More

  2.  

    Good Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at California Casualty full-time (more than 3 years)

    Pros

    Nice Benefits, Management is fair. Allows you to work autonomously.

    Cons

    Cannot think outside the box. Goals can sometimes be unattainable.

    Recommends
    Approves of CEO

    California Casualty Response

    Nov 13, 2014Vice President - Employee Relations

    We appreciate your comments to recognize the benefits that we offer in our organization. This is an area that we see as important to remain competitive and meet our employees’ needs. Your comment ... More

There are newer employer reviews for California Casualty

Work at California Casualty? Share Your Experiences

California Casualty

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.