There are newer employer reviews for CallSource

 

Callsource Upside

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at CallSource

Pros

Access to senior management. Open door policies in practice. Cooperative work culture. Great employees. Nice location. Career growth potential.

Cons

Sometimes unclear chain of command. For certain functions, not always clear to whom one reports. Seek out, listen closely to and act upon employee feedback.

Advice to ManagementAdvice

Stay focused. Make crystal clear the expectations that managers have for each employee. Clearly define job functions. Be sure to recognize and reward hard work and jobs well done.

Recommends

24 Other Employee Reviews for CallSource (View Most Recent)

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  1. 1 person found this helpful  

    Awesome Company to work for! Get your game hat on!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive - Home Services in Westlake Village, CA
    Current Employee - Account Executive - Home Services in Westlake Village, CA

    I have been working at CallSource full-time (less than an year)

    Pros

    Great environment, great employees, great management - AWESOME learning experience. This is a great place to work at not sure why such bad reviews...

    Cons

    Complex sale, not easy! If you don't have what it takes to learn the products and pitch them correctly then learn it - don't complain. B2B all the way with a touch of B2C customer service! :-)

    Advice to ManagementAdvice

    Unity, since we're so big certain departments that should work together to better assist one another on a sale don't. I suggest more internal super meetings between the different divisions to push each other to close deals and work together for the good of the company.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    A Pioneer of Call Tracking, losing way to 3rd Party and Affiliates

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - RSM
    Former Employee - RSM

    I worked at CallSource full-time (more than an year)

    Pros

    Very good Base + Commission Split
    Generous with reimbursement
    Great Home Office Location

    Cons

    Technology needs upgrade
    Losing division market share to their media vendors
    Disruptive Middle Management Turnover
    Poor on-boarding and lead time
    Marketing support team was poor

    Recommends
    Negative Outlook
    Approves of CEO
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