Pros

The pay is excellent. There is now free soup on Fridays. Most employees really seem to be proud of the work they do and the food we make. Doug Conant is a great leader.

Cons

Most managers care only about getting Gallup scores up. It's impossible, not everything can be a "5" and employees are pushed with extra work in the form of Gallup teams to get scores up .2. The manager in our small department we liken to an abusive relationship. Nothing is good enough, but when she needs something or the rest of the company is watching, she has nothing but good things to say about us. I'm tire of the fakeness and hypocracy.

Advice to Senior Management

Hire from the outside more. Get your technology up to speed. Scrap Gallup - it's a joke. Most people give 5 just to get their managers off their backs. There are fundamental reasons why I can't do my best work every day, and a Gallup committee of 3 assistants aren't going to be able to change that.