72 Employee Reviews (View Most Recent)

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Exceptional worklife balance, generous pension plan if you stay for the long haul

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Senior Tax Auditor  in  Vancouver, BC (Canada)
Current Employee - Senior Tax Auditor in Vancouver, BC (Canada)

I have been working at Canada Revenue Agency

Pros

-people are generally nice to work with - professional and strive to do a good job in preserving the tax base
-Exceptional worklife/balance - can usually plan workload so few intense periods of activity, very flexible in booking leave on short notice
-37.5 hour work week and any overtime is paid at 1.5 (seldom)
-Flexible work schedule allows additional days off during the month
-4 to 5 weeks vacation (depending upon years of service) can be taken any time of the year
-Generous defined benefits pension plan (2% per year of service calculated on the average of the best 5 years to a maximum of 70%)
-Lots of opportunities to experience other jobs if you demonstrate desire and competence - up to the employee to apply. Other opportunities include: Appeals, Litigation, Criminal investigation, Electronic Commerce, Scientific Research, International Tax Audit, Tax Avoidance, Technical Advisor/Trainer.
-Lots of professional development courses offered

Cons

-need a thick skin as auditors are not treated with respect. Receiving end of taxpayer dislike of all government policies and legislation even though CRA doesn't set the rules.
-Pay for Professionals has fallen below market. Government gives CA/CGAs a pay increase % that is the same as clerks and mailroom staff.
-Trouble attracting and retaining good staff because of below market pay. Start of a brain drain in the last 3 years as senior auditors and managers are retiring.
-New HR regime based on Competencies is poorly implemented. Competencies poorly defined and HR assessors have little or no clue what the job involves when they evaluate a level of competence.
-Employment Equity is excessively applied. Best candidate may not get job as other factors such as being a women or visible minority come into play. If you are female, minority, or bilingual you have an advantage.

Advice to ManagementAdvice

-Dump the Competency regime.
-Pay the market rate for Professionals or face a shortage of qualfied staff
-Recognize that a retirement disaster is looming and get Government to provide resources to deal with it
-Don't mess with the pension plan, it's the only reason many staff stay for the long term.

No opinion of CEO

Other Reviews for Canada Revenue Agency

  1.  

    Meh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Summer Intern
    Former Employee - Summer Intern

    I worked at Canada Revenue Agency

    Pros

    Good work/life balance for its employees. If you have many family commitments, very good place to work for. I highly recommend it.

    Cons

    Low pay. Career progression is slow so if you are a go-getter ambitious type of person, you may be slightly discouraged.

    Advice to ManagementAdvice

    Higher pay. Mentoring system needs to be better. Empower employees. But overall, I think the management is doing a good job.

    Recommends
    No opinion of CEO
  2.  

    Ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Manager  in  Ottawa, ON (Canada)
    Current Employee - Manager in Ottawa, ON (Canada)

    I have been working at Canada Revenue Agency

    Pros

    Over all it's not a bad place to work if you can stay away from dealing with upper management and ignore the political side of it, and I don't mean office politics, I mean as in government. It can be tough trying to forget that you're also a taxpayer.

    Cons

    There is too much emphasis on promoting to meet the political goals of the gov't as opposed to the public recieving the service. (ie. promoting based on language)

    Doesn't Recommend
    Disapproves of CEO
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