Cancer Treatment Centers of America

  www.cancercenter.com
  www.cancercenter.com
There are newer employer reviews for Cancer Treatment Centers of America

 

It was an good first look into healthcare.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee in Schaumburg, IL
Former Employee - Anonymous Employee in Schaumburg, IL

I worked at Cancer Treatment Centers of America

Pros

Employees really care about making a difference to patients.

Cons

Assessment sometimes wasn't there all the time.

Recommends

88 Other Employee Reviews for Cancer Treatment Centers of America (View Most Recent)

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  1. 4 people found this helpful  

    Definate "drink the Kool Aid" environment, beware.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Clerical Support in Zion, IL
    Current Employee - Clerical Support in Zion, IL

    I have been working at Cancer Treatment Centers of America

    Pros

    Management appears to be decent at first. The hospital does not really look or smell like a hospital. There is a fish tank in the lobby that is really quite beautiful. Patient care seems to be excellent from my perspective.

    Cons

    INCREDIBLY stressful. Although employees are held accountable for any and every aspect of patient scheduling, resources and training are non-existent. Standard work procedures either don't exist or fluctuate from day to day. Getting feedback and information to do the job is like pulling teeth.

    Backbiting and being encouraged by the department manager to "tell" on co-workers if you find a mistake, or to let her know if you don't like the way your immediate supervisor is handling things, is common.

    A great amount of lip service is paid to health and welfare of employees however taking time off to care for yourself or for any other reason is frowned upon. Sick time is accrued however discipline can occur when it is used. There is a 7 minute "grace period" for tardiness. Meaning you are not docked pay if you are less than 7 minutes late but at "management's discretion" you can still be disciplined for tardiness?

    Staying overtime is frowned upon regardless of the situation but getting up and leaving at your scheduled stop is rarely possible due to the nature of the job and patient needs.

    While all of this nonsense is going on beneath the surface, a smile and can do attitude is mandatory.

    The whole place is creepy and cult like.

    Advice to ManagementAdvice

    Give your employees the proper resources to do the job they are hired to do. Stop managing with fear and bullying tactics.

    Doesn't Recommend
  2. 3 people found this helpful  

    no room to advance anywhere, get comfortable in your seat

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - OIS in Schaumburg, IL
    Former Employee - OIS in Schaumburg, IL

    I worked at Cancer Treatment Centers of America

    Pros

    Most folks very nice and everyone gets along great.
    Pay is ok, 50-100k is where low and high reps finish. will not get rich here.
    Learn a lot about cancer and healthcare field
    Benefits are good in terms of 401k and insurance, get access to lot of services at hospital
    Company is focused on growth

    Cons

    Micro management.. to many managers
    Job is very challenging, so much red tape and very difficult quota
    Job not only challenging due to high quota, but also morally and emotionally challenging as you are dealing with peoples lives not just a sales number
    They hire from outside, so no room to advance. Also because they hire from outside management has never done the job thus they offer very little help, unless you want an excel spreadsheet made.
    Also did i mention Micro Management?
    Very poor work/life balance, it is a 24/7 job so be ready to work nights, weekends, holidays.
    One of the highest manger:worker ratios, yet they are constantly bringing in consultants to tell them what to do.
    Job has to much luck involved, you answer calls. no idea who you will get and 90% of calls you can not do
    Working conditions are crummy, packed in a small area which is poorly ventilated
    Support departments have no accountability.
    Favoritism runs rapid through department
    Have to follow their phone scripts, which sound very canned.

    Advice to ManagementAdvice

    Stop micro managing us to death. Morale is low on the sales floor with a lot of people waiting for economy to shape up to move on. Offer more growth, how can you justify hiring a managers to lead and coach someone on job they have never done nor can do. Give us something to work towards advance our careers. Overall its an ok job but you really burn out fast in it, in this economy its good but you can not last doing this role and dealing with this emotionally charged role day in and day out. Very hard to show empathy to someone who is fighting for their life when I have to worry about my monthly sales number same time, thats what happened to me and it was time to move on. Its all about the numbers.

There are newer employer reviews for Cancer Treatment Centers of America

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