Canon Canada – “bureaucratic nightmare with extreme micromanagement”

Pros

There were some travel opportunities within Canada. The training in Mississauga was executed well.

Cons

The management are not able to train new staff properly or allocate the time required to do so. They do not know how to use back end systems and you have to teach yourself, or find another staff member to help you. There is so much pressure from above that the management team regularily have spastic episodes on members of their team. Favoritism is apparent. The goals are quite high, with limited marketing support in order to creatively compete. You are not allowed to address the president or anyone in a senior management position without saying "Mr./Mrs." first. When round table discussions are planned, and someone from senior management comes in, questions must be pre approved and are limited to one per person. It is a drama to track someone down to find answers to questions, even as an employee. The company is making a profit, but the turnover is notoriously high in the sales division. Customers continuously comment on the fact that they have another new rep.

Advice to Senior Management

Learn how to run a sales organization properly, and the morale will be a lot higher and employees will want to succeed.