There are newer employer reviews for Canon
There are newer employer reviews for Canon

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Solid company with good products.

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Senior Sales Associate in Pittsburgh, PA
Former Employee - Senior Sales Associate in Pittsburgh, PA
Recommends
Approves of CEO

Pros

Market Leading Products and a solid focus on customer satisfaction/service. Strong focus on training and developing staff.

Cons

Canon products tend to be more expensive than most competitor's products, with little true differentiation and additional value. Canon tends to compete against itself via too many sales channels.

Advice to Management

Streamline the channels to avoid inter channel competition.

Other Employee Reviews for Canon

  1. Helpful (3)

    Major Disappointment at Canon

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Specialist in Lake Success, NY
    Former Employee - Specialist in Lake Success, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Brand recognition, good location, good benefits.

    Cons

    Remember in college when the white kids and the black kids and asian kids all sat at different tables in the cafeteria? Well, here at Canon it's exactly like that. The Top Management Japanese congregate together, speaking Japanese. They are imported from Japan (expats) and get better benefits, pay, etc. They even have a separate benefits package. They email each other in Japanese and are even sat in the same cubicle areas together. There is a japanese side and American side. All the lower employees are American, thus creating an atmosphere of gossip, backstabbing and jockeying for recognition from the Japanese. Middle Management try to secure their positions by limiting your access to upper management. Management tries to encourage an atmosphere of cooperation, all new employees are subjected to a week long brainwashing orientation, encouraging kyosei, teamwork and team spirit. Great philosphy, but you find that once you get back to your small cubicle, that other employees are not buying it. Work load is tremendous and at the same time HR sends out numerous mandated online course requirements, with deadlines and even encourages you to complete them on your off time at home. In fact, certain courses are not allowed to be completed during work hours!!!! and you are not paid for this. Also, imagine working for a camera company and not being able to buy one for a discounted price? They run "camera" sales for only certain models at only 1 -2 times a year for 2 weeks. However, the Spring sale was cancelled unexplained.... I needed a camera and bought a Nikon. How stupid of management not to promote their camera through their employees. Big lost opportunity. Also Japanese renegs on the "rewards". About 100 people given rewards for outstanding performance with a trip to Japan, but after a month, half were told that they couldn't go and perhaps they would go next year.... huh? What if you're not here next year! Bogus. Cafeteria closes sharply at 9am! and 2pm to encourage you to go back to your desk. Arcane software that was written by Canon for their operations in 1982 and is still being used. Original programmers from Japan was called back 2008 to "retool" the software because of its bugs, redundancies and basic uselessness.

    Advice to Management

    Stop importing your top management with Japanese expats. They don't know the culture, speak the language well enough. New expats rotate every 2-3 years so you have lower management training top management all the time, causing resentment and ineffectiveness.


  2. Not very patient

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Høybråten (Norway)
    Former Employee - Account Manager in Høybråten (Norway)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Canon full-time (Less than a year)

    Pros

    Great benefits if you sell enough, not a single day looks alike, and being out of office a lot.

    Cons

    Not patient at all, they expect you to get your sales going from the first month. I was given a lot of potential clients, so I had to sit multiple hours with only cold calls. A lot of the salary is commission based and with only new customers to hunt down the salary wasn't too good since it can be hard to sell printers to new customers.

    Advice to Management

    Start off the salary with a higher base and later let it be more commission based when there is more sales. Not expect the same sales numbers from a new person as it is expected from one that has worked there for 10 years.


There are newer employer reviews for Canon
There are newer employer reviews for Canon

See Most Recent

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