Canon

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1 person found this helpful  

Canon Business Solutions: A good place to get training, a bad place if you have any experience.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee in San Francisco, CA
Current Employee - Anonymous Employee in San Francisco, CA

I have been working at Canon

Pros

Canon is a large company that is able to provide great support systems that other small competitors do not have available to them. Canon Business Solutions offers great health benefits packages. For people at the beginning of their careers, Canon offers excellent training programs.

Cons

Canon is too slow to react to market changes in order to stay competitive. The decision making and processes are too inflexible to stay up to date with the changing sales environment. It seems like upper management is out of touch with the real situation in the market place. In addition, the employee moral is extremely low. This could be a result of the compensation packages being lower than industry averages.

Advice to ManagementAdvice

More decision making power needs to be given on a local level. Canon loses many opportunities due to slow decision making.

Doesn't Recommend

69 Other Employee Reviews for Canon (View Most Recent)

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  1.  

    Solid company with good products.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Sales Associate in Pittsburgh, PA
    Former Employee - Senior Sales Associate in Pittsburgh, PA

    I worked at Canon

    Pros

    Market Leading Products and a solid focus on customer satisfaction/service.
    Strong focus on training and developing staff.

    Cons

    Canon products tend to be more expensive than most competitor's products, with little true differentiation and additional value.
    Canon tends to compete against itself via too many sales channels.

    Advice to ManagementAdvice

    Streamline the channels to avoid inter channel competition.

    Recommends
    Approves of CEO
  2. 3 people found this helpful  

    Major Disappointment at Canon

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Specialist in Lake Success, NY
    Former Employee - Specialist in Lake Success, NY

    I worked at Canon

    Pros

    Brand recognition, good location, good benefits.

    Cons

    Remember in college when the white kids and the black kids and asian kids all sat at different tables in the cafeteria? Well, here at Canon it's exactly like that. The Top Management Japanese congregate together, speaking Japanese. They are imported from Japan (expats) and get better benefits, pay, etc. They even have a separate benefits package. They email each other in Japanese and are even sat in the same cubicle areas together. There is a japanese side and American side. All the lower employees are American, thus creating an atmosphere of gossip, backstabbing and jockeying for recognition from the Japanese. Middle Management try to secure their positions by limiting your access to upper management. Management tries to encourage an atmosphere of cooperation, all new employees are subjected to a week long brainwashing orientation, encouraging kyosei, teamwork and team spirit. Great philosphy, but you find that once you get back to your small cubicle, that other employees are not buying it.

    Work load is tremendous and at the same time HR sends out numerous mandated online course requirements, with deadlines and even encourages you to complete them on your off time at home. In fact, certain courses are not allowed to be completed during work hours!!!! and you are not paid for this.

    Also, imagine working for a camera company and not being able to buy one for a discounted price? They run "camera" sales for only certain models at only 1 -2 times a year for 2 weeks. However, the Spring sale was cancelled unexplained.... I needed a camera and bought a Nikon. How stupid of management not to promote their camera through their employees. Big lost opportunity.

    Also Japanese renegs on the "rewards". About 100 people given rewards for outstanding performance with a trip to Japan, but after a month, half were told that they couldn't go and perhaps they would go next year.... huh? What if you're not here next year! Bogus.

    Cafeteria closes sharply at 9am! and 2pm to encourage you to go back to your desk.
    Arcane software that was written by Canon for their operations in 1982 and is still being used. Original programmers from Japan was called back 2008 to "retool" the software because of its bugs, redundancies and basic uselessness.

    Advice to ManagementAdvice

    Stop importing your top management with Japanese expats. They don't know the culture, speak the language well enough. New expats rotate every 2-3 years so you have lower management training top management all the time, causing resentment and ineffectiveness.

    Doesn't Recommend
    Disapproves of CEO
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