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Great Products, but the company spends too much time on process and not enough on customers.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Representative  in  Boston, MA
Current Employee - Sales Representative in Boston, MA

I have been working at Canon full-time for more than 3 years

Pros

Best products in the industry with great Technical Support, locally, online and over the phone. Earnings are tough in this highly competitive market, but with the right attitude, you could be $80+ within a few years.

Cons

Company structure is still developing since they lost IKON as a distribution channel. This is one of the most difficult companies I have ever worked in. I'm losing accounts due to poor business process that isn't focusing on the customer.

Advice to ManagementAdvice

Stop pushing the "process" agenda and start implementing customer needs changes now! Become more flexible with every stage of the sales process: SOM doesn't work for all deals. Go back to paper orders and proposals.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

62 Other Employee Reviews for Canon (View Most Recent)

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  1.  

    Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Canon

    Pros

    Research oriented, strong support structure

    Cons

    Process oriented, large hierarchial structure

    Advice to ManagementAdvice

    Have an open mind

    No opinion of CEO
  2.  

    Very good and stable company with clear goals.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Information Technology  in  Miami, FL
    Current Employee - Information Technology in Miami, FL

    I have been working at Canon full-time for more than 5 years

    Pros

    Company has provided many opportunities at an individual level.

    Cons

    Very unclear direction at the present moment.

    Advice to ManagementAdvice

    Provide more clear direction regarding growth potential within job families.

There are newer employer reviews for Canon

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