Canon

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61 Employee Reviews (View Most Recent)

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Great Products, but the company spends too much time on process and not enough on customers.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Representative  in  Boston, MA
Current Employee - Sales Representative in Boston, MA

Pros

Best products in the industry with great Technical Support, locally, online and over the phone. Earnings are tough in this highly competitive market, but with the right attitude, you could be $80+ within a few years.

Cons

Company structure is still developing since they lost IKON as a distribution channel. This is one of the most difficult companies I have ever worked in. I'm losing accounts due to poor business process that isn't focusing on the customer.

Advice to ManagementAdvice

Stop pushing the "process" agenda and start implementing customer needs changes now! Become more flexible with every stage of the sales process: SOM doesn't work for all deals. Go back to paper orders and proposals.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

Other reviews for Canon

  1.  

    Not a place for anyone with enthusiasm and spirit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Irvine, CA
    Former Employee - Anonymous Employee in Irvine, CA

    Pros

    * End of the year bonus
    * Employee sale twice a year
    * 401K matching

    Cons

    * Walking morgue. A lot of the employees have been there more than 20 years and have no more life in them.
    * Too many chiefs. No room for advancement. Especially if you are not a Japanese male.
    * Red tape city. Can't get things done fast and efficiently. It is amazing that Canon is still a leader in anything.

    Advice to ManagementAdvice

    Retire and let young thought-leaders take your place.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Working for Canon was one of the best jobs I ever had. Treated their employees with respect. Generous bonuses, benefits and off site activities.

    Cons

    Unlike other companies that I have worked for, Canon did not have much in the "Cons" area. I put in many overtime hours because of deadlines and schedules, but that is typical in any development based companies.

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