Canon Solutions America

  www.csa.canon.com
  www.csa.canon.com
There are newer employer reviews for Canon Solutions America

2 people found this helpful  

Digital Service Engineer

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Copier Service Tech in Orlando, FL
Current Employee - Copier Service Tech in Orlando, FL

I have been working at Canon Solutions America full-time (more than 5 years)

Pros

Opportunities if willing to relocate

Cons

Micromanagement need to allow us to make some decisions locally.

Advice to ManagementAdvice

Stop painting the field with a broad brush. All territories are not created equal.

Recommends
Positive Outlook
Approves of CEO

76 Other Employee Reviews for Canon Solutions America (View Most Recent)

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  1. 3 people found this helpful  

    Old school tactics and no vision

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Canon Solutions America full-time (less than an year)

    Pros

    There is a base salary for sales reps to keep you afloat while you are learning. The product line is very strong and has some great features.

    Cons

    There are no leads provided. You are expected to create instant sales opportunities from cold calls. The CRM system is a joke. There is no VPN so sales reps have to drive long distances back to the office just to enter call notes and look up critical customer and prospect info. IT help is non-existent. You will have more than one boss breathing down your neck, and they expect old-school tactics to work while the competitors have evolved.

    Advice to ManagementAdvice

    Change the entire business model. Cold calling does not work. Selling at the highest price does not work. More opportunities for customers and prospects to engage with the product line via trade shows, informal events.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Digital service engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Digital Service Specialist in Dallas, TX
    Current Employee - Senior Digital Service Specialist in Dallas, TX

    I have been working at Canon Solutions America full-time (more than 5 years)

    Pros

    Great starter company. No supervisor looking over shoulder.

    Cons

    No room for growth. 2.5 percent raises yearly if you are a good boy. Lots of empty promises

    Advice to ManagementAdvice

    Get it together.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
There are newer employer reviews for Canon Solutions America

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