There are newer employer reviews for Capella University

Good

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Capella University

Pros

Good pay and great recognition

Cons

Direction of executive leadership in question

Recommends
No opinion of CEO
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  1. 2 people found this helpful

    Capella

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capella University

    Pros

    Flexibility in work at home arrangements for faculty. Employees support each other. Communication technology is very good and culture is friendly. Excellent library.

    Cons

    As a for-profit university, the goal of Capella is to maximize technology, minimize employee costs and maximize profits. Most faculty are adjunct or part time and are paid low wages with minimal or no benefits. Faculty are treated as interchangeable extensions of the technology in a "take it or leave it" approach. The unstated message is that there are plenty of part time and adjunct faculty "out there" to do the job if an employee is unhappy. Policies and software are designed to apply downward pressure to document minimum competencies rather than reflect quality in the product or delivery.

    Advice to ManagementAdvice

    The key product of Capella is that of students and faculty interacting with each other to educate the student. Cutting costs and increasing workloads has created a culture of demoralization among faculty and employees. The constant shift from human interaction to templates and technology as a way to decrease costs also erodes the quality of the final product. Students are frustrated and employees are burned out. Poor interactions are less productive and unsatisfying and over time will come to define the Capella experience.

    Doesn't Recommend
    Disapproves of CEO
  2. Fantastic company to work for in Minneapolis. The culture is top-notch and Bagel Friday is the best.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Chat Support Representative in Minneapolis, MN
    Former Employee - Chat Support Representative in Minneapolis, MN

    I worked at Capella University full-time (less than a year)

    Pros

    Awesome culture, great people, and Bagel Friday!

    Cons

    As a temporary employee, our training was limited. This made it difficult to perform at a maximum level at all times.

    Advice to ManagementAdvice

    Keep doing what you're doing and never get rid of Bagel Friday.

    Recommends
    Positive Outlook
    Approves of CEO
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