187 Employee Reviews (View Most Recent)

Sort: Rating Date

2 people found this helpful  

Typical of a large organisation

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Solutions Architect  in  Bedford, England (UK)
Former Employee - Solutions Architect in Bedford, England (UK)

I worked at Capita full-time for more than 5 years

Pros

Staff benefits include healthcare, pension, share schemes, childcare vouchers. When the standardised HR processes work, they work well. Capita buys a lot of businesses, which keeps the HR team quite busy.

Cons

Occasional insane edicts are passed down from group IT and group HR. This is probably typical of a large organisation facing the problem of a sprawling mass of semi-autonomous businesses under a single umbrella.

Advice to ManagementAdvice

Relentless focus on monthly and yearly targets grinds down the average employee. It also tacitly encourages sociopathic behaviour in middle management, rewarding short-term economies rather than healthy investment for the future. I assume this works as a business strategy, but it takes a human toll.

Recommends
Neutral Outlook
No opinion of CEO

Other Reviews for Capita

  1.  

    Great team rubbish pay

    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Capita full-time for more than 3 years

    Pros

    High calibre of staff, good team working and family friendly

    Cons

    Way below market rates for pay

    Advice to ManagementAdvice

    Better rates of pay

  2.  

    Good Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant  in  Pune (India)
    Current Employee - Consultant in Pune (India)

    I have been working at Capita full-time for more than a year

    Pros

    Lot of exposure, onsite opportunity

    Cons

    Policy red tapes. Slow processes.

    Advice to ManagementAdvice

    Be flexible

    Approves of CEO
There are newer employer reviews for Capita.

Worked for Capita? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.