There are newer employer reviews for Capita
There are newer employer reviews for Capita

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Senior Executive

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Senior Executive - Insurance in Mumbai (India)
Current Employee - Senior Executive - Insurance in Mumbai (India)
Recommends
Positive Outlook
Approves of CEO

I have been working at Capita full-time (More than 5 years)

Pros

Capita focusses not only on customers but also staff.

Cons

Can not think of anything now.

Advice to Management

Keep up the good work.

Other Employee Reviews for Capita

  1. Helpful (1)

    Terrible at every level, except pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Web Developer in Reading, England (UK)
    Current Contractor - Web Developer in Reading, England (UK)
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Capita as a contractor (Less than a year)

    Pros

    They did pay well and on time. Overtime was paid time and a half, though it was mandatory and absolutely not needed.

    Cons

    Everyone was a contract worker, and there was an implicit culture of unhealthy competition between employees: any colleague's success was one's failure. Officially, we had a very horizontal structure. But, in reality, some people were other people's bosses and that was made very clear: the man above me always refused to delegate anything and tried to do his job as well as the job of the three people he was supposed to supervise. He said no to any suggestion, even minor ones that would have clearly improved our product and wouldn't have cost him any time or effort. Any attempt I took to bring it up with our team leader led to the team leader to refer me back to that same person who was ignoring me. We were encouraged not to help the other teams and to say we were overworked, but we weren't, as there was no delegation and all the junior staff had basically nothing to do. There were many other problems. A coworker was suspicious when I tried to help him: there was no trust at all between colleagues. In the end, they tried to fire me for breaking a piece of software. When I pointed out that I had fixed it, not broken it, they decided to fire me for not caring enough about the project instead. I wasn't very sad to go.

    Advice to Management

    That part of Capita was very, very broken when I worked there. I'm not sure what could be done to fix it.


  2. Beware... Dont Regret later, go for some good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Mumbai (India)
    Former Employee - Senior Manager in Mumbai (India)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Capita full-time (More than 3 years)

    Pros

    very few, only that it calls it self a BPO

    Cons

    no growth, no new business, no more scope for this company, all senior manager are leaving this company as they no that there is no future in this company, better join TCS or other well known company, one should not ruine life working for this company, There is no goal for company, its full of big liars

    Advice to Management

    no advice as they are not going to change


There are newer employer reviews for Capita
There are newer employer reviews for Capita

See Most Recent

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