Capita

  www.capita.co.uk
  www.capita.co.uk
There are newer employer reviews for Capita

 

Well Managed company policies followed

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Complaints Handler for RBS Project in Edinburgh, Scotland (UK)
Former Employee - Complaints Handler for RBS Project in Edinburgh, Scotland (UK)

I worked at Capita full-time (less than an year)

Pros

Good recruitment procedure quick and professionally done

Cons

Loss of Project - Loss RBS project and laid off employees

Advice to ManagementAdvice

Better project management

Recommends
Neutral Outlook
Approves of CEO

209 Other Employee Reviews for Capita (View Most Recent)

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  1. 3 people found this helpful  

    Not a long term employer of choice.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Director in London, England (UK)
    Former Employee - Operations Director in London, England (UK)

    I worked at Capita full-time (more than an year)

    Pros

    Diverse, fast paced company. Many different areas of the Property sector covered. Capita Group provides a secure back stop

    Cons

    Not a people organisation. Driven totally by the current months numbers, to the detriment of long term strategy. This is a constant frustration to many.

    Advice to ManagementAdvice

    Long more to the medium/long term.

    Doesn't Recommend
    Negative Outlook
  2. 1 person found this helpful  

    Appalling performance management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Consultant in London, England (UK)
    Current Employee - Consultant in London, England (UK)

    I have been working at Capita full-time

    Pros

    Kept buoyant be being part of a group

    Cons

    Managed like an old boys network, it's entirely how who you know not what you know. There is no real performance management to speak of, it's just a chat every 3 months, the performance managers just do it because they have to, there is no training. Again the promotion process is called the promotion campaign as its about who you know not what you know. It's run mainly by men and therefore a 'lads' culture.
    You will be placed into wholly unsuitable roles from which you were initially employed when/if you do not perform you will be reprimanded, in my experience.
    There is no formal opportunity to give constructive feedback on issues that affect you directly, raising your head above the parapet to speak up is likely to get it chopped off!
    The talent management practice is shocking and leadership egotistical, expect to work every weekend doing the directors admin, you will learn nothing unless you have an existing relationship with a director possibly from another organisation in which you both worked, which is generally how you get on...

    Advice to ManagementAdvice

    People are leaving and you have constant recruitment campaigns for a reason, deal with the issue at source

    Disapproves of CEO
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