Capita

  www.capita.co.uk
  www.capita.co.uk
There are newer employer reviews for Capita

 

Mostly bad but some good

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Finance Director in London, England (UK)
Former Employee - Finance Director in London, England (UK)

I worked at Capita full-time (more than 3 years)

Pros

Progression. Some people are ok

Cons

Literally everything else you can imagine. Management are completely selflish

Advice to ManagementAdvice

None

Doesn't Recommend
Positive Outlook
No opinion of CEO

210 Other Employee Reviews for Capita (View Most Recent)

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  1. 1 person found this helpful  

    Crapita is the real name because it is Cr*p

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - TDA in East Malling, England (UK)
    Former Employee - TDA in East Malling, England (UK)

    I worked at Capita full-time (more than 3 years)

    Pros

    Home Based working. The only bit I loved. 90% of my employment I never left the house.

    Cons

    Paul Pander the Crapita CEO awards himself £1m bonus and NO payrise or bonus to all other low paid staff during one year. If manager highlight an issue then the manager is shunned and ignored. No surprise then All are overworked, unappreciated and underpaid. NO training. In my 13 years of professional working, I can say that this is the worst company to work for.

    Advice to ManagementAdvice

    You guys may as well leave Crapita upper management will ignore your complaints and overwork you. May managers were overworked and I had 4 managers in 3 years. My Director left need I go on?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Very Poor Customer Care.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Desktop Engineer in London, England (UK)
    Former Employee - Desktop Engineer in London, England (UK)

    I worked at Capita full-time (more than an year)

    Pros

    You Get 5 years Security Clearance.

    Cons

    Management is Poor. Customer care is atrocious. The manager only look at stats and figures and how to earn their bonuses. The Salary is Rubbish. Management do not look after employee. there is no progression ladders with Capita. All ways Short Staffed, they try squeeze every single penny out of you. The claiming system is to complicating. Most Definitely the worst IT provider i have worked for. Management changes every 6 months. Management Organization skills are Poor. so many complaints mainly caused by management. I have worked in 3 capita sites and will never recommend this job to a friend or family not even my enemies.

    Advice to ManagementAdvice

    Look after your staff. Give a decent salary. Stop looking at stats and figures and try provide good customer care. Do not Promise something you cannot Provide. Stop Short staffing the departments. Speak to your employees. stop changing our managers every 6 months. Learn that its not always stats and figures that count but customer care. Provide decent training. stop bullying staff and draining them.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Capita

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