Capital One Auto Finance

  www.capitalone.com
  www.capitalone.com
There are newer employer reviews for Capital One Auto Finance

 

Smart people with little leadership experience/appreciation

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Senior Manager in Plano, TX
Former Employee - Senior Manager in Plano, TX

I worked at Capital One Auto Finance

Pros

Flexible hours when you need it
Wages are strong
Intelligent staff throughout the organization
Very community-minded with all kinds of great activities

Cons

Promotions based on who you know vs. work accomplished
Culture is deteriorating
Strong players have all left
Weak leadership throughout the organization (not valued)

Advice to ManagementAdvice

Manage more than one layer below you. Understand all levels of your employees to see what's truly happening. Throughout my time there, I was amazed at how little upper management truly knew about employees beyond their direct reports. This created a culture of employees being "afraid" to speak out in any way against their direct managers. You lose a lot of great employees this way.

Doesn't Recommend
Approves of CEO

79 Other Employee Reviews for Capital One Auto Finance (View Most Recent)

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  1. 1 person found this helpful  

    Over worked and underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Plano, TX
    Former Employee - Anonymous Employee in Plano, TX

    I worked at Capital One Auto Finance

    Pros

    the benefits are the only pro

    Cons

    No recognition
    Promotions to those that are lowest on the floor
    Top Producers aren't rewarded, or recognized like they should be
    Screw the people who have the highest rank on the floor by letting them go, accusing them of not completeing the role of their job
    Constant investigation on people if they actually are able to do their job with out being coached
    Management is a joke~ They do not communicate, are not any where to be found when you need help, and are constantly baby sitting you to see if your at your desk

    Advice to ManagementAdvice

    Promote those that have been on the floor and know the role, not outside. Promote those that have the rankings, not the lowest end of the floor that have been inconsistant, and barely know what they are doing. Incent those that deserve it, not those that just barely made it, or just barely had an improvement over the past.

    Doesn't Recommend
    Disapproves of CEO
  2. 1 person found this helpful  

    It's purely who you know.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Plano, TX
    Current Employee - Anonymous Employee in Plano, TX

    I have been working at Capital One Auto Finance

    Pros

    The benefits is all they have left now. Neither the culture nor the pay are what they once were.

    Cons

    The pay and inflexible work arrangements.

    Advice to ManagementAdvice

    Listen to your employees. Stop focusing on cost cutting. The company regularly makes profits yet you don't stop. You've destroyed the CapitalOne (as employer) brand in the DFW area.

    Doesn't Recommend
There are newer employer reviews for Capital One Auto Finance

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