Capital One
3.4 of 5 1,355 reviews Mc Lean, VA 5000+ Employees

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16 people found this helpful  

The best second-choice place to start a career

Senior Business Analyst (Former Employee)
McLean, VA

ProsExperience in Capital One's Information Based Strategy (using lots of data and number crunching to optimize business decisions) teaches skill sets that are easily transferable to a variety of industries and are in demand by other employers.

Very good benefits: 401k match, 3 weeks vacation (but no one keeps track of how much vacation time you use), modern facilities.

Above-average work-life balance, however it can vary from team to team. You can expect 3 to 4 60+ hour weeks each year, but the late hours are often justified and the extra effort is usually rewarded.

People have a human side which makes the office an entertaining place to be.

ConsPeople are high caliber (top 20%) but aren't truly elite. A previous commenter said that Capital One tends to attract people who didn't receive offers or washed out of top tier banks and consulting firms, and I have to agree with him/her.

The company is big, hierarchical and slow to adapt (still uses Windows XP, MS Office 2003 in 2011). Assignments tend to be boring, formulaic, and get bogged down in bureaucracy. Middle management obsesses over meaningless analytic details.

Limited space, don't expect a cubicle or desk. You will have a corner of a table in a small meeting room that may or may not have a window.

There's the potential to come up with a big idea and drive it into market, but you'll spend most of your time jumping through analytic and procedural hoops that have little tangible benefit.

The procedures and infrastructure act as a crutch and don't offer the same learning opportunities that may exist in less structured organizations.

Promotions are frequent (30% annual promotion rate, above-average workers are promoted every 2 years) however they tend to be promotions in name only, as people continue to do the same type of work that they were doing before.

Job roles have become so specialized that few people have the opportunity to see how the full value chain is integrated.

Company's culture is dominated with empty buzzwords like "value chain"

Can be clique-y and some people tend to hold a grudge, although this is true everywhere.

Yes, I would recommend this company to a friend

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    • Work/Life Balance
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    6 people found this helpful  

    More work for less pay

    Director (Current Employee)
    McLean, VA

    I have been working at Capital One

    Pros: Good decision making by C level executives to save the company… Cons: Emphasis on cost saving resulted in large numbers of inexperienced hires. No career advancement… Advice to Senior Management: Pay for experience and results and reduce extremely high turn… No, I would not recommend this company to a friend More
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO


    Don't Quit your current job if you can tolerate it

    High Spend Agent (Former Employee)
    Richmond, VA

    I worked at Capital One

    Pros: good benefits, PTO,24/7 operations, speed of hire Cons: Will hire you knowing that the (shift, position, etc) is changing, some managers have people issues (in… Advice to Senior Management: have your managers complete a mentoring program, be up front… More
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