There are newer employer reviews for Capital One

17 people found this helpful

The best second-choice place to start a career

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Senior Business Analyst in McLean, VA
Former Employee - Senior Business Analyst in McLean, VA

I worked at Capital One

Pros

Experience in Capital One's Information Based Strategy (using lots of data and number crunching to optimize business decisions) teaches skill sets that are easily transferable to a variety of industries and are in demand by other employers.

Very good benefits: 401k match, 3 weeks vacation (but no one keeps track of how much vacation time you use), modern facilities.

Above-average work-life balance, however it can vary from team to team. You can expect 3 to 4 60+ hour weeks each year, but the late hours are often justified and the extra effort is usually rewarded.

People have a human side which makes the office an entertaining place to be.

Cons

People are high caliber (top 20%) but aren't truly elite. A previous commenter said that Capital One tends to attract people who didn't receive offers or washed out of top tier banks and consulting firms, and I have to agree with him/her.

The company is big, hierarchical and slow to adapt (still uses Windows XP, MS Office 2003 in 2011). Assignments tend to be boring, formulaic, and get bogged down in bureaucracy. Middle management obsesses over meaningless analytic details.

Limited space, don't expect a cubicle or desk. You will have a corner of a table in a small meeting room that may or may not have a window.

There's the potential to come up with a big idea and drive it into market, but you'll spend most of your time jumping through analytic and procedural hoops that have little tangible benefit.

The procedures and infrastructure act as a crutch and don't offer the same learning opportunities that may exist in less structured organizations.

Promotions are frequent (30% annual promotion rate, above-average workers are promoted every 2 years) however they tend to be promotions in name only, as people continue to do the same type of work that they were doing before.

Job roles have become so specialized that few people have the opportunity to see how the full value chain is integrated.

Company's culture is dominated with empty buzzwords like "value chain"

Can be clique-y and some people tend to hold a grudge, although this is true everywhere.

Recommends
Approves of CEO
reviews filtered by
  • Any Location
  • Any Job Title
  1. 7 people found this helpful

    More work for less pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Director in McLean, VA
    Current Employee - Director in McLean, VA

    I have been working at Capital One

    Pros

    Good decision making by C level executives to save the company twice in the last 10 years through MOU and the great recession.

    Cons

    Emphasis on cost saving resulted in large numbers of inexperienced hires. No career advancement without brown nosing. Highly political environment -good old boys club - no good for minority/foreigners.

    Advice to ManagementAdvice

    Pay for experience and results and reduce extremely high turn over rate above analyst and below VP.

    Doesn't Recommend
    Approves of CEO
  2. Don't Quit your current job if you can tolerate it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - High Spend Agent in Richmond, VA
    Former Employee - High Spend Agent in Richmond, VA

    I worked at Capital One

    Pros

    good benefits, PTO,24/7 operations, speed of hire

    Cons

    Will hire you knowing that the (shift, position, etc) is changing, some managers have people issues (in other words they will deceive you to avoid handling an issue, HR is slow to resolve issues

    Advice to ManagementAdvice

    have your managers complete a mentoring program, be up front when hiring, speed up the hr process, have some empathy

    Disapproves of CEO
There are newer employer reviews for Capital One

Work at Capital One? Share Your Experiences

Capital One

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.