There are newer employer reviews for Capital One
There are newer employer reviews for Capital One

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Helpful (17)

The best second-choice place to start a career

  • Comp & Benefits
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Senior Business Analyst in McLean, VA
Former Employee - Senior Business Analyst in McLean, VA

I worked at Capital One

Recommends
Approves of CEO
Recommends
Approves of CEO

Pros

Experience in Capital One's Information Based Strategy (using lots of data and number crunching to optimize business decisions) teaches skill sets that are easily transferable to a variety of industries and are in demand by other employers.

Very good benefits: 401k match, 3 weeks vacation (but no one keeps track of how much vacation time you use), modern facilities.

Above-average work-life balance, however it can vary from team to team. You can expect 3 to 4 60+ hour weeks each year, but the late hours are often justified and the extra effort is usually rewarded.

People have a human side which makes the office an entertaining place to be.

Cons

People are high caliber (top 20%) but aren't truly elite. A previous commenter said that Capital One tends to attract people who didn't receive offers or washed out of top tier banks and consulting firms, and I have to agree with him/her.

The company is big, hierarchical and slow to adapt (still uses Windows XP, MS Office 2003 in 2011). Assignments tend to be boring, formulaic, and get bogged down in bureaucracy. Middle management obsesses over meaningless analytic details.

Limited space, don't expect a cubicle or desk. You will have a corner of a table in a small meeting room that may or may not have a window.

There's the potential to come up with a big idea and drive it into market, but you'll spend most of your time jumping through analytic and procedural hoops that have little tangible benefit.

The procedures and infrastructure act as a crutch and don't offer the same learning opportunities that may exist in less structured organizations.

Promotions are frequent (30% annual promotion rate, above-average workers are promoted every 2 years) however they tend to be promotions in name only, as people continue to do the same type of work that they were doing before.

Job roles have become so specialized that few people have the opportunity to see how the full value chain is integrated.

Company's culture is dominated with empty buzzwords like "value chain"

Can be clique-y and some people tend to hold a grudge, although this is true everywhere.

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  1. Helpful (1)

    I have worked for other financial institutions and Capital One is by far the best. They truely practice what they preach

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Project Manager - Senior Associate in Richmond, VA
    Current Employee - Senior Project Manager - Senior Associate in Richmond, VA

    I have been working at Capital One

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Levels do not matter when it comes to adding input or suggestions/comments/concerns. I have worked in several dept's at Capital One and you truely are treated like an equal no matter if you are entry level, or a Senior level. Capital One gives all its associates the opportunity to learn and grow from those at a higher level and is very patient and encouraging when it comes to personal growth and development.

    Cons

    The performance management cycle is bittersweet. If you perform well, you are rewarded highly. But, if you work in a large department that means you can get lost in the mix of other associates you are calibrated with at the end of the year. Its hard to stand out and shine if you work within a large group of people at the same level.

    Advice to Management

    With the growth of the Bank and the hiring blitz going on right now Capital One is bringing a lot of external talent at the higher levels. This concerns me if the culture of the company starts to shift with so many external hires. Capital One has the best culture in the industry and one of the best cultures in the United States. I would advise to stay true to the founding principles that started this company and made it great, and to not allow all of the external hires reshape the culture of the company.

  2. Don't Quit your current job if you can tolerate it

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - High Spend Agent in Richmond, VA
    Former Employee - High Spend Agent in Richmond, VA

    I worked at Capital One

    Disapproves of CEO
    Disapproves of CEO

    Pros

    good benefits, PTO,24/7 operations, speed of hire

    Cons

    Will hire you knowing that the (shift, position, etc) is changing, some managers have people issues (in other words they will deceive you to avoid handling an issue, HR is slow to resolve issues

    Advice to Management

    have your managers complete a mentoring program, be up front when hiring, speed up the hr process, have some empathy

There are newer employer reviews for Capital One
There are newer employer reviews for Capital One

See Most Recent

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