There are newer employer reviews for Capital One

Becoming just another company

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Senior Project Manager in Richmond, VA
Former Employee - Senior Project Manager in Richmond, VA

I worked at Capital One

Pros

There are a lot of great development opportunities within the company and benefits that support education such as tuition reimburement and budget for training. The culture was very progressive and there is still a sense of this.

Cons

Recent leaderhisp changes are causing the culture to become more like a traditional corporation which is stifling the passion of all the employees.

Advice to ManagementAdvice

Get back to the values that made Capital One what it was...

Recommends
No opinion of CEO
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  1. 1 person found this helpful

    Build strong functional expertise but don't expect to be a General Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Business Manager in McLean, VA
    Former Employee - Senior Business Manager in McLean, VA

    I worked at Capital One

    Pros

    - Capital One puts alot of focus on analytics so this is a great place to build that expertise. The business analysis job family is the hardest to get into, tends to have the most influence, works hardest and get paid the best. People who come into the company as BAs out of college can often grow into managerial positions in 3-4 years.
    - The company puts emphasis on professional development and training, with courses available at Capital One University on campus.
    - General flexibility around personal schedules, vacation, working from home if kids are sick, etc.
    - Good work/life balance if you are based in Richmond, VA. Most people in Richmond work from 8:30am-5pm.

    Cons

    - If you are based in McLean, VA, you typically have to travel to Richmond for 1-2 days each week. This is ingrained in the culture and very few people can avoid this unless they are in support functions.
    - Job families are very functionally-specialized so it is not a good place to get general management experience. Often times the senior leadership are people who were really good Business Analysts and got promoted, but do not have strong general management skills.
    - None of the job families "own" the product, so no one has a traditional brand manager/product manager role that would be available at a consumer goods company like Procter & Gamble. The typical marketing functions are split between 3 roles:
    1. Business Analysts - own the product strategy, valuations, financials
    2. Product Managers - own the execution of product strategy, work with Brand to develop creatives and navigate through Capital One's complex processes to execute projects
    3. Brand Managers - own the creatives, work with ad agencies
    - Opportunities at the Director and VP level are limited and this can be frustrating for motivated employees. There are also no clear career paths for MBAs which is why the company has a hard time retaining them.
    - Company rewards people who work on existing mainstream business, not those focused on growth or innovation.

    Advice to ManagementAdvice

    Create a clearer career path for developing General Managers. There seems to be a shortage of GMs at the company below SVP-level, but no one is leveraging the existing talent interested in those roles.

    Recommends
    Approves of CEO
  2. Greatest place to work if you can cope with very high pace and great workload during work hours.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior IT Manager
    Current Employee - Senior IT Manager

    I have been working at Capital One

    Pros

    Very fair practices
    Great Leaders - Executive Management
    Best pay and benefits package
    Work life balance - work remotely, time off, family care off,

    Cons

    Very, very competitive work environment.
    It becomes " dog eat dog" world during yearly performance appraisal period. Company lets certain bottom %(~5-10%) leave every year.
    Of course it in not politics free.

    Advice to ManagementAdvice

    Still have some middle management cultural issues ( trained these kids wrong ;-) ). Especially if they have connections up they can be ruthless in actions and can shuu-away great employees.

    Recommends
    Approves of CEO
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