There are newer employer reviews for Capital One

Decent place to work at

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Teller in Alexandria, VA
Former Employee - Teller in Alexandria, VA

I worked at Capital One part-time (more than a year)

Pros

decent salary, and promotion opportunities

Cons

micromanagement is prevalent as every thinks they're special

Recommends
Neutral Outlook
Approves of CEO
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  1. 2 people found this helpful

    Going down hill in a big way!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pre Foreclosure Specialist in Plano, TX
    Current Employee - Pre Foreclosure Specialist in Plano, TX

    I have been working at Capital One full-time (more than 10 years)

    Pros

    Benefits
    At this moment I can't think of anything else.

    Cons

    Declining Culture
    Very low morale
    Managers are very condescending to employees.
    Starting to micro-manage employees
    Hard work is not rewarded!

    Advice to ManagementAdvice

    Treat your employees in collections as more than just a number. Stop trying to find ways to reduce paying your employees. This use to be a good department, that has changed.

    Doesn't Recommend
    Negative Outlook
  2. 2 people found this helpful

    Was it worth it?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX

    I worked at Capital One part-time (more than 3 years)

    Pros

    The pay was ok, tuition reimbursement, they were very generous with vacation - if you are not a manager, you are started off with 4 weeks and after your 5th year, you get 5 weeks, the hours in a branch were not bad, the training was the only thing fun about the company, they are involved in the community.

    Cons

    They hire the most incompetent managers , Capital One does not back their lower level employees against management. Capital One is all about sales. Management declines vacation time, there was not room to grow, Capital One is constantly restructuring, eliminating positons. Everything is "management discretion" the guide lines and policies are not followed

    Advice to ManagementAdvice

    Respect your employees, look into complaints made against management, dont allow retaliation. The "upper management" should micro-manage branch and district managers to assure these things do not continue to happen

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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