Capital One
3.4 of 5 1,358 reviews
www.capitalone.com Mc Lean, VA 5000+ Employees

1358 Employee Reviews (View Most Recent)

Sort all reviews by: Date Rating
in
  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Vice President and Operations Manager

Anonymous Employee (Former Employee)
New Orleans, LA

ProsGood Salary, Well know company, good work life environment.

ConsBig company and to many levels of management.

Advice to Senior ManagementKeep all employees informed at all time

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    No customer focus

    Customer Service Representative (Former Employee)
    Irving, TX

    I worked at Capital One full-time for less than a year


    Pros: Friendly coworkers nice building free checking account Cons: In the customer service role you have 3 minutes to handle customer concerns. Which is not long enough when answering the concerns of the customer.… Advice to Senior Management: focus on doing right by the customer it makes it… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    1 person found this helpful  

    Hmmm... trying to think of something good to say... well the pay is decent

    IT Role (Current Employee)
    Richmond, VA

    I have been working at Capital One as a contractor for more than 8 years


    Pros: Only the pay nothing else Cons: Everything. Difficult and lazy staff, bloated with process, too many… Advice to Senior Management: get a clue, look at the money you are wasting on people that don't do anything.… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
There are newer reviews on Capital One.

Worked for Capital One? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Capital One reviews and ratings — including employee satisfaction and approval rating for Capital One CEO Richard D. Fairbank. All reviews posted anonymously by Capital One employees.