1466 Employee Reviews (View Most Recent)

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2 people found this helpful  

Was it worth it?

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee  in  Houston, TX
Former Employee - Anonymous Employee in Houston, TX

I worked at Capital One part-time for more than 3 years

Pros

The pay was ok, tuition reimbursement, they were very generous with vacation - if you are not a manager, you are started off with 4 weeks and after your 5th year, you get 5 weeks, the hours in a branch were not bad, the training was the only thing fun about the company, they are involved in the community.

Cons

They hire the most incompetent managers , Capital One does not back their lower level employees against management. Capital One is all about sales. Management declines vacation time, there was not room to grow, Capital One is constantly restructuring, eliminating positons. Everything is "management discretion" the guide lines and policies are not followed

Advice to ManagementAdvice

Respect your employees, look into complaints made against management, dont allow retaliation. The "upper management" should micro-manage branch and district managers to assure these things do not continue to happen

Doesn't Recommend
Positive Outlook
No opinion of CEO

Other Reviews for Capital One

  1.  

    Good Place to work, but nothing is ever good enough

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - HVS Customer Service  in  Tampa, FL
    Current Employee - HVS Customer Service in Tampa, FL

    I have been working at Capital One full-time for more than a year

    Pros

    Great co-workers
    Decent Pay
    Bonuses
    Management is really friendly

    Cons

    Things are constantly changing causing issues with performance
    Call Center Job
    Weird and unusual schedules that are hard to change
    Pay and it's hard to hit bonuses

    Advice to ManagementAdvice

    Its a good company to work for and i feel that they are trying however the connection from employee to manager isnt there how can someone coach you on how to do your job if they haven't done it themselves. Manangement should be required a few hours each week to take calls with the team

    Recommends
    Negative Outlook
    Approves of CEO
  2.  

    Vice President and Operations Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  New Orleans, LA
    Former Employee - Anonymous Employee in New Orleans, LA

    I worked at Capital One full-time for more than 10 years

    Pros

    Good Salary, Well know company, good work life environment.

    Cons

    Big company and to many levels of management.

    Advice to ManagementAdvice

    Keep all employees informed at all time

    Recommends
    Neutral Outlook
    Approves of CEO
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