There are newer employer reviews for Capital One

 

statistician

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Statistical Analysis Manager  in  Dallas, TX
Current Employee - Statistical Analysis Manager in Dallas, TX

I have been working at Capital One full-time for less than a year

Pros

top 100 best place to work company

Cons

work life balance is not very good

Recommends
Positive Outlook

1496 Other Employee Reviews for Capital One (View Most Recent)

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  1.  

    No customer focus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Irving, TX
    Former Employee - Customer Service Representative in Irving, TX

    I worked at Capital One full-time for less than a year

    Pros

    Friendly coworkers nice building free checking account

    Cons

    In the customer service role you have 3 minutes to handle customer concerns. Which is not long enough when answering the concerns of the customer. They often cancel your scheduled breaks due to call volume. It is almost impossible to schedule a day off . The quality team is unorganized and does not collaborate with the rest of the team.

    Advice to ManagementAdvice

    focus on doing right by the customer it makes it easier on the reps

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Hmmm... trying to think of something good to say... well the pay is decent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Role  in  Richmond, VA
    Current Employee - IT Role in Richmond, VA

    I have been working at Capital One as a contractor for more than 8 years

    Pros

    Only the pay nothing else

    Cons

    Everything. Difficult and lazy staff, bloated with process, too many managers doing nothing. Contractors are overworked and abused.

    Advice to ManagementAdvice

    get a clue, look at the money you are wasting on people that don't do anything. treat your contractors better they are after all the only ones doing any work around there.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for Capital One

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