Capital One Employee Review

Current Employee – been working at Capital One

Pros – As my first job out of undergrad, I've found COF to be an excellent place to start a career. As soon as you're able to show some ability, you're given a sizable area of ownership and influence. Its not uncommon to folks six-months with the company to regularly be presenting to Sr Manager +. Another benefit it lack of heavy-handed top-down management. I have the feeling that leadership sets the direction and the associates are free to determine the most effective way to reach our goals.

Cons – Really this is driven by the macro-environment, but I question the long-term sustainability of our company. As a result of what looks to be a mid-term peak in credit & credit cards, increased regulation, and a looming recession, we will be forced to cut back on some of the things that have made the company great; total compensation, innovations, and fast growth

Advice to Senior Management – We need to make some bold moves if we want to be an end-game player in the diversified financial services industry. We completely lack some of the competencies to be a relationship/experience-driven bank. Credit cards have become a commodity - we need to set a clear vision of what we want to be when we 'grow up' and that vision cannot be 'be everything to everyone'. We need a clear and differentiated brand identity that supports our vision.

Yes, I would recommend this company to a friend