There are newer employer reviews for Capital One

Open, challenging, collaborative environment where your ideas matter

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Intern - Business Analyst in McLean, VA
Former Intern - Business Analyst in McLean, VA

I worked at Capital One as an intern (less than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Responsibility and growth opportunities, open and collaborative, meritocratic, work-life balance, active and responsive style of management, generous compensation, nice campus

Cons

Experience with only one type of industry, can feel somewhat siloed due to large size, commuting can be a pain

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  1. Helpful (3)

    Stressful, Hypocritical, Nitpicky.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Customer Service Representative in Tigard, OR
    Current Employee - Senior Customer Service Representative in Tigard, OR

    I have been working at Capital One full-time (less than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    OK pay
    Benefits
    Great cafeteria
    Company plans for the future

    Cons

    OK pay, not great. Barely a living wage.
    Aetna health insurance doesn't cover anything
    Upper Management doesn't connect with employees very well
    Management is making an effort to hire new people and get rid of older employees who have been there for 10+ years.
    High stress environment
    Minimal resources for mental health.

    Advice to Management

    Give us frontline employees a break. Maybe you've forgotten how hard it is being on the phones, since you make 3x as much as we do and get paid to just sit there and point out our flaws, but with the recent transition it should be your top priority to help us adjust, not weed out the people you think can't succeed.

  2. Helpful (2)

    Horrible Training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - HVS Agent in Richmond, VA
    Current Employee - HVS Agent in Richmond, VA

    I have been working at Capital One part-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    great benefits, great pay for part time

    Cons

    horrible training... seemed like they didn't know what they are doing...

    Advice to Management

    need better training and communication... be a little bit more on flexibility with attendance when you have people traveling a couple hours away

There are newer employer reviews for Capital One

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