Capital One

www.capitalone.com
Employer Engaged
There are newer employer reviews for Capital One

 

Great work life balance

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee in Richmond, VA
Former Employee - Anonymous Employee in Richmond, VA

I worked at Capital One full-time

Pros

Cap One is located in Richmond, which is affordable and extremely family friendly. One of the best jobs in the city. Work-life balance (flex hours, vacation) is valued very much, which I loved. Decent salary, with room for promotional bonuses/yearly bonus and salary raises. Terrific employee training.

Cons

Cap One is famous for its junk mail - thus, many hours are spent creating work that many people may just throw in the trash = not inspiring. Processes are often drawn out (it may take 3-6 months to create such a letter). Day to day work can make you feel like cog in machine.

Advice to ManagementAdvice

Keep up - don't let the recession cut out what you did so great five years ago.

Recommends
Neutral Outlook
Approves of CEO

1778 Other Employee Reviews for Capital One (View Most Recent)

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  1. 1 person found this helpful  

    upper Management did not have a clue about Banking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Manager in New York, NY
    Former Employee - Branch Manager in New York, NY

    I worked at Capital One full-time (more than 10 years)

    Pros

    Having nice customers, that understand the changes are not the banking floor staff

    Cons

    The sales program is not the correct way to gain happy customer, pushing productions on customers, and if the staff doesn't meet high goal that are set they are put on warning.

    Advice to ManagementAdvice

    To listen to people that have been in Banking for a long time, it not all about the number, Customer service should be first.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Making referrals is a must!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in New York, NY
    Current Employee - Teller in New York, NY

    I have been working at Capital One part-time (more than a year)

    Pros

    If you lke customer service, this is the right job! You get 4 weeks of PTO on starting with the company. Great incentives!

    Cons

    If you dont have a good team, it will be tough! Team work is a must! Sometimes you will need to motivate your peers!

    Advice to ManagementAdvice

    Promote those who show promise instead of hiring from the outside!

    Recommends
    Neutral Outlook
There are newer employer reviews for Capital One

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