Capital One

www.capitalone.com
There are newer employer reviews for Capital One

3 people found this helpful  

Experience at Capital One can be valuable, but highly dependent on your background

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Senior Analyst in Richmond, VA
Former Employee - Senior Analyst in Richmond, VA

I worked at Capital One full-time (more than 3 years)

Pros

There are some very talented people to work with, and great skills to learn

Good company values, although the competency model needs reviewing.

Cons

Good ol' boy network. Lack of diversity at Capital One is very apparent. And as rightfully pointed out by another reviewer, diversity goes beyond ethnicity.

Most people working here are smart, but not "elite".

Advice to ManagementAdvice

Promote people based on their qualifications, not on whether they share the same football team, geographic and/or ethnic background as you.

Doesn't Recommend
Neutral Outlook
Approves of CEO

1702 Other Employee Reviews for Capital One (View Most Recent)

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  1. 2 people found this helpful  

    Has gotten too bureaucratic and too collaborative in recent years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Plano, TX
    Current Employee - Business Analyst in Plano, TX

    I have been working at Capital One full-time (more than 5 years)

    Pros

    Great work environment and perks. Good benefits and pay. Genuinely "nice" company culture. Decisions are backed up by data rather than just being the "highest paid person's opinion."

    Cons

    The culture has swung toward being too collaborative and committees and group meetings are way overused now. When I started, you could come up with a good idea, run it by two levels of management and then at least get it tested on a small group of customers. Now I have to go to my manager, all of his peers, several other department's managers, a steering committee, (at least) two "project prioritization" groups because none of them alone are allowed to sign off on anything. Implementing good ideas can take 6-18 months over all.

    And the "cross calibration" system the company uses to hand out promotions and bonuses has completely devolved into a political bargaining exercise between managers.

    Advice to ManagementAdvice

    Streamline, streamline, streamline. Deputize more people (even just the mid-level executives!) to make decisions. And fix the politics of cross calibration.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Good experience but toxic environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bank Teller in Stafford, VA
    Former Employee - Bank Teller in Stafford, VA

    I worked at Capital One part-time (less than a year)

    Pros

    There was good training for the position and decent pay.

    Cons

    Was expected to meet quota for sales and frequently threatened to be fired

    Advice to ManagementAdvice

    Work with Bank Managers to develop better leadership skills

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Capital One

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