There are newer employer reviews for Capital One

Can be a GREAT place to work!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Principal Associate in Plano, TX
Current Employee - Principal Associate in Plano, TX

I have been working at Capital One full-time (more than a year)

Pros

Opportunities to network across financial services divisions, positive environment for collaboration, focus is on hiring top talent, and a wide array of special events to spotlight the employee.

Cons

Focus is on too many projects. Each division has their goals to achieve, which requires cross functional teams. The result is managers are mired in too many meetings and the time it takes to complete is lengthy. Most projects take 8 to 12 months to complete because of all the levels to approve and committees that need to review. The focus is on top talent, but there are some employees that have come on board from acquisitions and have their heels dug in on how processes should be even though they are outdated compared to the marketplace. The recognition program is focused mainly on front line staff, leaving out the mid level managers
who feel sandwiched between some employees who feel entitled to be recognized and their manager who continue to push down on mid level managers for recognizing staff without giving them recognition.

Advice to ManagementAdvice

Don't be afraid to get in the weeds and understand the process flows, which benefits overall appreciation at every level.

Recommends
Neutral Outlook
Approves of CEO
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  1. Great place to work with top tier talent.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in McLean, VA
    Current Employee - Senior Manager in McLean, VA

    I have been working at Capital One full-time (more than a year)

    Pros

    Great, intelligent, motivated employees. Compelling and impactful work. Extremely strong developmentally based culture. Little internal politics (but there is some).

    Cons

    At times self select to work long hours -- management chain will stay on sidelines while it occurs. At times can feel cyclic within staff functions. Upper management's concept of easy versus difficult in relation to other tasks is at time non-existent.

    Advice to ManagementAdvice

    Strongly push the legacy culture into new acquisitions sooner then later. Empower HR to better integrate acquisitions and push retention decision points closer to the legal day one time period, versus dragging it on.

    Recommends
    Positive Outlook
    Approves of CEO
  2. Great work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Richmond, VA
    Former Employee - Anonymous Employee in Richmond, VA

    I worked at Capital One full-time

    Pros

    Cap One is located in Richmond, which is affordable and extremely family friendly. One of the best jobs in the city. Work-life balance (flex hours, vacation) is valued very much, which I loved. Decent salary, with room for promotional bonuses/yearly bonus and salary raises. Terrific employee training.

    Cons

    Cap One is famous for its junk mail - thus, many hours are spent creating work that many people may just throw in the trash = not inspiring. Processes are often drawn out (it may take 3-6 months to create such a letter). Day to day work can make you feel like cog in machine.

    Advice to ManagementAdvice

    Keep up - don't let the recession cut out what you did so great five years ago.

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Capital One

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