There are newer employer reviews for Capital One

 

Can be a GREAT place to work!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Principal Associate  in  Plano, TX
Current Employee - Principal Associate in Plano, TX

I have been working at Capital One full-time for more than a year

Pros

Opportunities to network across financial services divisions, positive environment for collaboration, focus is on hiring top talent, and a wide array of special events to spotlight the employee.

Cons

Focus is on too many projects. Each division has their goals to achieve, which requires cross functional teams. The result is managers are mired in too many meetings and the time it takes to complete is lengthy. Most projects take 8 to 12 months to complete because of all the levels to approve and committees that need to review. The focus is on top talent, but there are some employees that have come on board from acquisitions and have their heels dug in on how processes should be even though they are outdated compared to the marketplace. The recognition program is focused mainly on front line staff, leaving out the mid level managers
who feel sandwiched between some employees who feel entitled to be recognized and their manager who continue to push down on mid level managers for recognizing staff without giving them recognition.

Advice to ManagementAdvice

Don't be afraid to get in the weeds and understand the process flows, which benefits overall appreciation at every level.

Recommends
Neutral Outlook
Approves of CEO

1496 Other Employee Reviews for Capital One (View Most Recent)

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  1.  

    Great place to work with top tier talent.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager  in  McLean, VA
    Current Employee - Senior Manager in McLean, VA

    I have been working at Capital One full-time for more than a year

    Pros

    Great, intelligent, motivated employees. Compelling and impactful work. Extremely strong developmentally based culture. Little internal politics (but there is some).

    Cons

    At times self select to work long hours -- management chain will stay on sidelines while it occurs. At times can feel cyclic within staff functions. Upper management's concept of easy versus difficult in relation to other tasks is at time non-existent.

    Advice to ManagementAdvice

    Strongly push the legacy culture into new acquisitions sooner then later. Empower HR to better integrate acquisitions and push retention decision points closer to the legal day one time period, versus dragging it on.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 3 people found this helpful  

    Both sides of the spectrum

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  Richmond, VA
    Current Employee - Project Manager in Richmond, VA

    I have been working at Capital One full-time for more than a year

    Pros

    Good pay (not great)
    Great work/life balance
    Great technology
    Great flexibility (work from home option)

    Cons

    I have noticed that most of the leadership started as colleg hires or are from India (brought over by friends) and have only worked at COF. This makes it very difficult for them to understand how things are done outside of Capital One in the U.S. I believe this is a definitive weakness, as diversity is not only ethnicity, but based on work experiences as well...

    Advice to ManagementAdvice

    Focus on talented individuals both inside and outside your organization. Also, focus on the talent within the United States of America. COF has a large population of leaders that are not from the U.S.

    Recommends
    Neutral Outlook
    Approves of CEO
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