There are newer employer reviews for Capital One
There are newer employer reviews for Capital One

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Great place to work with top tier talent.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Senior Manager in McLean, VA
Current Employee - Senior Manager in McLean, VA

I have been working at Capital One full-time (More than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Great, intelligent, motivated employees. Compelling and impactful work. Extremely strong developmentally based culture. Little internal politics (but there is some).

Cons

At times self select to work long hours -- management chain will stay on sidelines while it occurs. At times can feel cyclic within staff functions. Upper management's concept of easy versus difficult in relation to other tasks is at time non-existent.

Advice to Management

Strongly push the legacy culture into new acquisitions sooner then later. Empower HR to better integrate acquisitions and push retention decision points closer to the legal day one time period, versus dragging it on.

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  1. Helpful (1)

    Making referrals is a must!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in New York, NY
    Current Employee - Teller in New York, NY

    I have been working at Capital One part-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    If you lke customer service, this is the right job! You get 4 weeks of PTO on starting with the company. Great incentives!

    Cons

    If you dont have a good team, it will be tough! Team work is a must! Sometimes you will need to motivate your peers!

    Advice to Management

    Promote those who show promise instead of hiring from the outside!


  2. Helpful (1)

    upper Management did not have a clue about Banking

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager in New York, NY
    Former Employee - Branch Manager in New York, NY

    I worked at Capital One full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Having nice customers, that understand the changes are not the banking floor staff

    Cons

    The sales program is not the correct way to gain happy customer, pushing productions on customers, and if the staff doesn't meet high goal that are set they are put on warning.

    Advice to Management

    To listen to people that have been in Banking for a long time, it not all about the number, Customer service should be first.


There are newer employer reviews for Capital One
There are newer employer reviews for Capital One

See Most Recent

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