There are newer employer reviews for Capital One

1 person found this helpful  

Good experience but toxic environment

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Bank Teller  in  Stafford, VA
Former Employee - Bank Teller in Stafford, VA

I worked at Capital One part-time for less than a year

Pros

There was good training for the position and decent pay.

Cons

Was expected to meet quota for sales and frequently threatened to be fired

Advice to ManagementAdvice

Work with Bank Managers to develop better leadership skills

Doesn't Recommend
Neutral Outlook
No opinion of CEO

1496 Other Employee Reviews for Capital One (View Most Recent)

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  1. 2 people found this helpful  

    Has gotten too bureaucratic and too collaborative in recent years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst  in  Plano, TX
    Current Employee - Business Analyst in Plano, TX

    I have been working at Capital One full-time for more than 5 years

    Pros

    Great work environment and perks. Good benefits and pay. Genuinely "nice" company culture. Decisions are backed up by data rather than just being the "highest paid person's opinion."

    Cons

    The culture has swung toward being too collaborative and committees and group meetings are way overused now. When I started, you could come up with a good idea, run it by two levels of management and then at least get it tested on a small group of customers. Now I have to go to my manager, all of his peers, several other department's managers, a steering committee, (at least) two "project prioritization" groups because none of them alone are allowed to sign off on anything. Implementing good ideas can take 6-18 months over all.

    And the "cross calibration" system the company uses to hand out promotions and bonuses has completely devolved into a political bargaining exercise between managers.

    Advice to ManagementAdvice

    Streamline, streamline, streamline. Deputize more people (even just the mid-level executives!) to make decisions. And fix the politics of cross calibration.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. 1 person found this helpful  

    I wish they did better with transitioning from HSBC!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Collector  in  Las Vegas, NV
    Current Employee - Collector in Las Vegas, NV

    I have been working at Capital One full-time for less than a year

    Pros

    Co-workers and when the outbound calls start to slow down

    Cons

    bonus pay out and hours could always be better in stead of making us work 3x 7.7 hour days and 1 10 hour day and 9 hour day on the weekends

    Advice to ManagementAdvice

    do better by your employees

    Recommends
    Negative Outlook
    Disapproves of CEO
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