Capital One
3.4 of 5 1,358 reviews
www.capitalone.com Mc Lean, VA 5000+ Employees

1358 Employee Reviews (View Most Recent)

Sort all reviews by: Date Rating
in
  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

1 person found this helpful  

upper Management did not have a clue about Banking

Branch Manager (Former Employee)
New York, NY

ProsHaving nice customers, that understand the changes are not the banking floor staff

ConsThe sales program is not the correct way to gain happy customer, pushing productions on customers, and if the staff doesn't meet high goal that are set they are put on warning.

Advice to Senior ManagementTo listen to people that have been in Banking for a long time, it not all about the number, Customer service should be first.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           

    1 person found this helpful  

    Making referrals is a must!

    Teller (Current Employee)
    New York, NY

    I have been working at Capital One part-time for more than a year


    Pros: If you lke customer service, this is the right job! You… Cons: If you dont have a good team, it will be tough! Team… Advice to Senior Management: Promote those who show promise instead of hiring from the… Yes, I would recommend this company to a friend More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Great place to work if you can keep your senses..

    Senior Manager (Current Employee)
    Dallas, TX

    I have been working at Capital One full-time for more than 5 years


    Pros: Top notch talent sourced from the best colleges and industries. Very open culture - individual opinion… Cons: Constantly changing agenda/strategy. You will be unique if you have the… Advice to Senior Management: Stabilize and execute.. Yes, I would recommend this company to a friend More
There are newer reviews on Capital One.

Worked for Capital One? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Capital One reviews and ratings — including employee satisfaction and approval rating for Capital One CEO Richard D. Fairbank. All reviews posted anonymously by Capital One employees.