Capital One

  www.capitalone.com
  www.capitalone.com
There are newer employer reviews for Capital One

1 person found this helpful  

In a subpar economy, it's average. Great for entry level positions.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Coordinator in Richmond, VA
Current Employee - Coordinator in Richmond, VA

I have been working at Capital One full-time (more than an year)

Pros

Career development, Benefits and networking.

Cons

Beware, once you get promoted, you may actually make less

Recommends
Approves of CEO

1637 Other Employee Reviews for Capital One (View Most Recent)

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  1. 2 people found this helpful  

    All about business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in New Orleans, LA
    Current Employee - Teller in New Orleans, LA

    I have been working at Capital One part-time (less than an year)

    Pros

    Compared to some other banks, the pay is good because some other banks don't pay you a monthly incentive for sales goals (i.e. Regions). But Capital One is much quicker to fire it's employees over the simplest thing.

    Cons

    Management is given too much power. There aren't rules that apply across the board. Managers are given a lot of discretion, so different branches do different things. You can easily lose your job over one simple, honest mistake. They only care about you harrassing and kissing up to the customers to meet your sales goals which ranges from a $35-$120 monthly incentive that is taxed. All the stalking and butt kissing you have to do to reach the goals is not worth it. They treat you like a number or product, not a person/employee. Basically, go to work, do your job, and be sure to dot all i's and cross all t's. And try not to NEVER be late or miss more than 4 days of work for being sick (a year) because they will fire you!!

    Advice to ManagementAdvice

    Try complimenting your employees for what they do right instead of always focusing on what they can do better.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    I worked in a call center professional but laid back as a phone banker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Banker in Irving, TX
    Former Employee - Banker in Irving, TX

    I worked at Capital One full-time (less than an year)

    Pros

    They have really great benefits and allow you to bonus up to $1000 every month, every one there is really nice, friendly, cafeteria is great, and the job may seem overwhelming in training but once on the floor it is a cake walk.

    Cons

    Shift bids for the shift you wanted was slightly unfair. They are done twice a year and based on quality score for your calls & your are ranked in the entire call center. I was out on maternity leave and had no scores so i was in dead last place for the bid on shifts. i got a terrible shift 3pm-12am.

    Advice to ManagementAdvice

    Allow some leverage on the shift bids...

    Recommends
    Positive Outlook
There are newer employer reviews for Capital One

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