Capital One

  www.capitalone.com
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1460 Employee Reviews (View Most Recent)

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Great associates!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Business Banker  in  Baton Rouge, LA
Current Employee - Business Banker in Baton Rouge, LA

Pros

Challenging, engaging, rewarding. High caliber associates

Cons

Technology limitations, strict regulatory environment, constant change not always for the better

Recommends
Positive Outlook
Approves of CEO

Other reviews for Capital One

  1.  

    full of opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Statistician  in  Richmond, VA
    Current Employee - Statistician in Richmond, VA

    Pros

    healthy culture/ cares about employees/ not much hierarchy

    Cons

    travel sometimes required, especially between McLean and Richmond

    Recommends
    Positive Outlook
    Approves of CEO
  2. 4 people found this helpful  

    Mismanaged

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate  in  McLean, VA
    Current Employee - Associate in McLean, VA

    Pros

    Fast paced, challenging work environment with intelligent coworkers. Flexible schedules; pay and benefits are slightly above average.

    Cons

    Rapid change can be an interesting challenge but when change seems to occur every second of the day, it creates massive inefficiencies and frustrations at work. Work has become even more bureaucratic over the years and there are way too many cooks in the kitchen, trying to take ownership of everything. Capital One is a meeting culture, again, leading to many hours each day that are completely wasted. The collaborative environment is only good if you are an extreme extrovert, otherwise this is not the place for you as you will find yourself on the road with coworkers for hours on end, commuting from Richmond to Mclean, to the airport, business trips, etc all together.
    At the very top, Capital One is mismanaged. It can take several months or longer to roll out a new process while employees struggle to follow whatever the 'current' process may be on any given day. I have worked in the headquarters for 2 years now and have only seen execs roaming the halls a handful of times. You never hear direction come from the horses mouth, instead it comes from 5 levels below senior management at which point the message has more than likely become misconstrued and miscommunicated.

    Many wasted hours are spent on performance management which, as in most places, is a joke and unfortunately comes down to who you know/ who likes you. The "diverse" and "open" culture that Capital One raves about on daily basis don't seem to apply to the average person. Joe Schmo will never fit in at Capital One. You must come to work each day with a crazy frat boy-like story in order to fit in with the culture here. Good luck to those who don't!

    Advice to ManagementAdvice

    Time to clean house.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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