There are newer employer reviews for Capital One
There are newer employer reviews for Capital One

See Most Recent

Helpful (4)

Mismanaged

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Associate in McLean, VA
Current Employee - Associate in McLean, VA

I have been working at Capital One full-time (More than a year)

Doesn't Recommend
Neutral Outlook
Disapproves of CEO
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

Pros

Fast paced, challenging work environment with intelligent coworkers. Flexible schedules; pay and benefits are slightly above average.

Cons

Rapid change can be an interesting challenge but when change seems to occur every second of the day, it creates massive inefficiencies and frustrations at work. Work has become even more bureaucratic over the years and there are way too many cooks in the kitchen, trying to take ownership of everything. Capital One is a meeting culture, again, leading to many hours each day that are completely wasted. The collaborative environment is only good if you are an extreme extrovert, otherwise this is not the place for you as you will find yourself on the road with coworkers for hours on end, commuting from Richmond to Mclean, to the airport, business trips, etc all together. At the very top, Capital One is mismanaged. It can take several months or longer to roll out a new process while employees struggle to follow whatever the 'current' process may be on any given day. I have worked in the headquarters for 2 years now and have only seen execs roaming the halls a handful of times. You never hear direction come from the horses mouth, instead it comes from 5 levels below senior management at which point the message has more than likely become misconstrued and miscommunicated. Many wasted hours are spent on performance management which, as in most places, is a joke and unfortunately comes down to who you know/ who likes you. The "diverse" and "open" culture that Capital One raves about on daily basis don't seem to apply to the average person. Joe Schmo will never fit in at Capital One. You must come to work each day with a crazy frat boy-like story in order to fit in with the culture here. Good luck to those who don't!

Advice to Management

Time to clean house.

0 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  1. Perfect Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Capital One

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Benifits are amazing. oppurtunity to grow and learn.

    Cons

    I can not think of any cons.


  2. I worked at Capital One for approximately 3 years as a Compensation Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Compensation Manager in Richmond, VA
    Former Employee - Compensation Manager in Richmond, VA

    I worked at Capital One full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good benefits and pay, employees generally have a strong work ethic

    Cons

    Long working hours, redundancy in roles


There are newer employer reviews for Capital One
There are newer employer reviews for Capital One

See Most Recent

Work at Capital One? Share Your Experiences

Capital One

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.