There are newer employer reviews for Capital One
There are newer employer reviews for Capital One

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Not the greatest products for customers and about the same quality benefits for the employees.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Risk Associate in Tampa, FL
Current Employee - Risk Associate in Tampa, FL
Doesn't Recommend
Negative Outlook
No opinion of CEO

I have been working at Capital One part-time (More than a year)

Pros

The part time job opportunities at Capital One were great for someone who already has another job or is attending school. Managers could be very flexible with scheduling for both full time and part time employees.

Cons

The bonus structure was changed frequently. Also the managers for my particular team constantly changed during the year which affected their understanding of the job role.

Other Employee Reviews for Capital One

  1. Great company with great people, need more focus on defining strategy.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Plano, TX
    Current Employee - Supervisor in Plano, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Capital One full-time (More than 5 years)

    Pros

    Great education and training opportunities. Very associate centered culture, strong desire to be a good corporate citizen and 'win' in the market. There are a lot of great people who are professional and open to collaborating.

    Cons

    Ivory tower syndrome in upper management who often have selective perception regarding input from lower level staff. Lots of stress in middle management; which is the result of the daily changing strategy and the expectation of knowing what the flavor of the day is without being told. Constantly changing agenda/strategy. The rating is determined in management calibration sessions which rate your performance against everyone else at your same level (not job title). So if someone at your level has gone above and beyond (which always occurs), this then creates the standard for which you should've followed. This makes it impossible to set goals and be confident that if you've met them you've performed well, since you are ranked against your peers not against goals set by you and your manager. This process leads to less teamwork and knowledge sharing and more individualism. Technology is lacking and in some ways is less than the industry standard. Lack of communication from upper-level management.

    Advice to Management

    Upper management help lower management instill enthusiastically the energy senior/executive leadership has on company mission, values, objectives, etc. Don't "leave them out."


  2. Project Coordinator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital One full-time (More than 10 years)

    Pros

    Good People to work with. I made lots of Good Friends. Nice vacation time and time easy to get time off.

    Cons

    Hard to get to the Associate Level. Who you know definitely plays into who gets promoted. Good if you are in with the right people.


There are newer employer reviews for Capital One
There are newer employer reviews for Capital One

See Most Recent

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