Capital One

  www.capitalone.com
  www.capitalone.com
There are newer employer reviews for Capital One

1 person found this helpful  

Good income and benefits if you don't mind being a clone

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - AREA SALES MANAGER in Milwaukee, WI
Current Employee - AREA SALES MANAGER in Milwaukee, WI

I have been working at Capital One full-time (more than 5 years)

Pros

Excellent income, stock options, profit share, and medical.

Cons

Their culture is moving away from allowing salespeople to work to their own strengths in favor of cloning processes that are in place for their benefit, not yours. It's a good 'ol boys club as well so some extent.

Advice to ManagementAdvice

Allow more "art" in the sales process. Simply account planning and stop micro managing.

Recommends
Neutral Outlook
Approves of CEO

1614 Other Employee Reviews for Capital One (View Most Recent)

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  1. 1 person found this helpful  

    Excellent work environment but requires significant initiative for promotion

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Coordinator in Richmond, VA
    Current Employee - Senior Coordinator in Richmond, VA

    I have been working at Capital One full-time (more than 3 years)

    Pros

    Excellent work environment and colleagues. Very strong corporate culture of support and development. Numerous opportunities for enrichment.

    Cons

    Very little guidance for advancement and career tracks. Too much reliance on contractor support.

    Advice to ManagementAdvice

    The cost of hiring and training contractors for non-project/end-date type positions is a waste of money and company resources, as well as associate time and energy in constantly training and retraining different individuals. A more rigorous new-hire screening would be helpful.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Sioux Falls, SD
    Current Employee - Customer Service Representative in Sioux Falls, SD

    I have been working at Capital One full-time (less than an year)

    Pros

    Growing company with opportunities. Treats employees, customers fairly. Pay is average for the job. One of the better call centers at which to work.

    Cons

    The company is fine. The job is not for everyone. It's like sales without the sales.

    Advice to ManagementAdvice

    streamline the tools.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Capital One

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