There are newer employer reviews for Capital One
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Helpful (1)

In general, a great place to work

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Senior Manager, Retail Bank in Richmond, VA
Current Employee - Senior Manager, Retail Bank in Richmond, VA

I have been working at Capital One full-time (More than 10 years)

Recommends
Neutral Outlook
Approves of CEO
Recommends
Neutral Outlook
Approves of CEO

Pros

Great people, great work environment, great culture. Good place for training. The company has changed in the 12+ years that I've been working here. The people are the best I've ever worked with but policies are getting tighter due to the external regulatory environment.

Cons

Performance management is an annual competition, sometimes a popularity contest. Some supervisors are immature. Female discrimination for upward movement; stretch roles are a great way for Capital One to get more out of associates without pay. Long hours and 24/7 connectivity is strongly encouraged for performance rewards.

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  1. Laid back culture but can get frustrating at times

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Plano, TX
    Current Employee - Analyst in Plano, TX

    I have been working at Capital One full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -Fast Paced but laid back
    -Challenging problems to solve
    -Work on developing analytical skills

    Cons

    -Very Large company
    -Work fluxuates greatly depending on role
    -Stifles innovation

    Advice to Management

    Make sure you are using all of your talent. Encourage associates to solve business problems that fall outside of their very specific job roles


  2. Helpful (1)

    Hard work, low reward, poor management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Specialist in Tampa, FL
    Former Employee - Sales Specialist in Tampa, FL

    I worked at Capital One full-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Good people and culture in the office. They try their best to make a bad job fun and rewarding, but fall short of actually doing that.

    Cons

    Low pay and inflexible work hours are my biggest complaints. This was an entry level customer service position, but requires much more dedication and working under pressure versus other companies for the same pay rate and benefits.

    Advice to Management

    I don't even know where to begin telling you how to fix your operations.


There are newer employer reviews for Capital One
There are newer employer reviews for Capital One

See Most Recent

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