There are newer employer reviews for Capital One

1 person found this helpful

In general, a great place to work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Senior Manager, Retail Bank in Richmond, VA
Current Employee - Senior Manager, Retail Bank in Richmond, VA

I have been working at Capital One full-time (more than 10 years)

Pros

Great people, great work environment, great culture. Good place for training. The company has changed in the 12+ years that I've been working here. The people are the best I've ever worked with but policies are getting tighter due to the external regulatory environment.

Cons

Performance management is an annual competition, sometimes a popularity contest. Some supervisors are immature. Female discrimination for upward movement; stretch roles are a great way for Capital One to get more out of associates without pay. Long hours and 24/7 connectivity is strongly encouraged for performance rewards.

Recommends
Neutral Outlook
Approves of CEO
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  1. 1 person found this helpful

    Hard work, low reward, poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Specialist in Tampa, FL
    Former Employee - Sales Specialist in Tampa, FL

    I worked at Capital One full-time (less than a year)

    Pros

    Good people and culture in the office. They try their best to make a bad job fun and rewarding, but fall short of actually doing that.

    Cons

    Low pay and inflexible work hours are my biggest complaints. This was an entry level customer service position, but requires much more dedication and working under pressure versus other companies for the same pay rate and benefits.

    Advice to ManagementAdvice

    I don't even know where to begin telling you how to fix your operations.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2. Authentic company with a diluting culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capital One full-time

    Pros

    Authentic- one of few Fortune 500 that founder is still acting as CEO
    Fast growth and expansion

    Cons

    Diluted culture with bank merge introducing more hierarchy

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Capital One

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